Account Manager

Kokosing Materials, Inc. (KMI) has been a leader in the asphalt production industry since 1980. With 19 asphalt plants across central and Northern Ohio, as well as liquid asphalt terminals in Wheelersburg and Mansfield, KMI is dedicated to producing high-quality asphalt products and providing exceptional customer service. We pride ourselves on our commitment to safety, integrity, and sustainability, continuously investing in our plants to ensure they operate efficiently and meet the highest environmental standards. Through our partnership with Kokosing, we leverage shared expertise and resources to deliver innovative solutions and contribute to building Ohio's infrastructure. Join KMI and be part of a company that values safety, integrity and quality.

Job Description:

POSITION SUMMARY:

Kokosing Materials Inc. (KMI) is seeking a talented candidate with proven leadership skills and an outgoing personality to join our Business Development team. The Account Manager will be responsible for building and maintaining strong relationships with clients while providing support to the sales, accounting and plant operation teams to ensure our customers are efficiently cared for. This role involves managing client accounts along with Team Members, to deliver the highest quality solutions to our customers. The ideal candidate will have excellent communication and problem-solving skills, a customer-focused mindset, and the ability to manage people and projects effectively. This role requires outstanding people skills, consistency and a proven ability to solve problems using teamwork. The ideal candidate will be able to multitask and to think on their feet, providing quick, effective solutions.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Work with corresponding departments maintaining accurate inventory reports and forecasting.
• Lead, develop and engage team members to grow and develop within the department.
• Build and maintain customer relationships by traveling to customers and fielding calls.
• Work with the sales department on supply bids, bid bonds and timely delivery.
• Work with the QC department to provide technical mix design documents to customers including Department of Transportation.
• Monitor lien rights and documents.
• Responsible for accurate reporting.
• Works closely with accounting on invoices, receivables and billing issues.
• Works with the team on daily scheduling to maintain plant efficiency.
• Perform other duties as assigned.

EDUCATION/EXPERIENCE (Include Certificates, Licenses, and Registrations)

• Bachelor's degree required.
• Experience leading a team and managing people.
• 5+ years in the asphalt industry. (Preferred)
• This role is located in our Garfield Heights, OH office (south central Cleveland area).

SKILLS AND ABILITIES:

• Excellent relationship building skills.
• Proven experience leading a team and managing direct reports.
• Established computer skills, including Microsoft Office Suite.
• Must have proficiency in Excel functions such as pivot tables, VLOOKUP, and data analysis.
• Ability to prioritize and meet deadlines in a fast-paced environment.
• Must be a self-starter and have a willingness to assist with a variety of customer service tasks.
• Demonstrate good judgement and problem resolution skills.
• Be a team player and self-motivated.
• Attention to detail

Please Note: This job description is intended as a general summary of the position; however, the individual will be expected to perform any functions or responsibilities that may be assigned from time to time. The functions and responsibilities of the position may change over time, in special circumstances, or on an individual basis. This job description is not intended to limit or otherwise impact the work to be performed or assigned.

Kokosing Materials offers a competitive compensation and benefits package including medical, dental, vision, company paid life, and disability insurance. We also provide competitive incentives to eligible team members, like paid time off and 401K plus match to reward our team members for staying committed to our customers and keeping safety a priority.

Kokosing Materials is an equal employment opportunity employer. The company does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected class.