Surgical Scheduler

Inova Physician Services - Gastroenterology - Springfield is looking for a dedicated Surgical Scheduler to join the team. This role will be full-time day shift from Monday - Friday, 8:00 a.m. - 5:00 p.m.

Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.

Featured Benefits:

• Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program.
• Retirement: Inova matches the first 5% of eligible contributions - starting on your first day.
• Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans.
• Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.
• Work/Life Balance: offering paid time off and paid parental leave.

Surgical Scheduler Job Responsibilities:

• Schedules and coordinates all surgical procedures, ensuring adequate time is allocated according to the physician's historical OR time slots.
• Assesses and schedules similar surgeries on dates, times, and locations to make the most of the surgeon's availability and increasing OR utilization and staff efficiency.
• Coordinates special equipment, instruments, and supply requests with appropriate interdepartmental OR care teams, ensuring accurate resources for each surgery.
• Resolves scheduling conflicts by developing and leveraging a strong partnership with the OR Clinical Coordinator or designee.
• Identifies and obtains missing patient information, equipment needs, CPT codes, and special requests from the physician's office for a complete and accurate surgical posting.
• Identifies and improves scheduling workflow deficiencies through collaboration with surgeons and clinical leadership, focusing on simplification, clarity, and ease of operation.
• Manages equitable and fair OR scheduling between surgeons, prioritizing patient safety, patient access, and safe working conditions.
• Represents the Surgery Service Line's excellence in care by accurately processing all surgical scheduling in a timely and professional manner.
• Identifies, collaborates, and integrates care team members which is vital to the accomplishment of the surgery, providing a smooth and unified experience for the patient.
• Coordinates care with surgeons, co-surgeons, and first assists.
• Ensures any necessary pre-operative exams/testing are completed prior to the surgery date.
• Ensures that patients are continually updated by tracking and notifying the patient of any scheduling modifications, pre-surgical appointments, or necessary peri-operative assessment.

Additional Requirements:

• Work schedule: 8-hour shift (Monday - Friday, 8:00 a.m. - 5:00 p.m.)
• Education: High School or GED
• Experience: 3 years of scheduling experience in a healthcare revenue setting, or 2 years of scheduling experience at Inova.
• Certification: None