Receives and evaluates referrals of suspected program violations from agency staff, other public agencies, law enforcement units, and the general public. Conducts preliminary investigations including interviewing agency staff and reviewing case files to determine whether further investigation is warranted.
Initiates, plans, and conducts all aspects of investigations. Works and coordinates investigations with the State Office of Inspector General (OIG) as determined appropriate.
Demonstrates knowledge and understanding of human behavior, cultural diversities, and language barriers to ensure equitable service delivery.
Completes investigative reports and other forms; gets investigative findings back to the workers; maintains documents related to investigations and updates various systems and databases with case outcomes, following all data privacy requirements. Maintains the completed investigation files based on state file retention regulations.
Prepares and submits hearing requests to the state appeals office for Administrative Disqualification Hearings. Represents and testifies on behalf of each county at these hearings along with other necessary agency staff. May be required to testify in county or district court as requested by the individual counties.
Obtains and prepares materials and conducts annual training sessions for caseworkers as well as any other training requested by other agency staff on fraud prevention and detection. Assists supervisor with preparation of monthly, quarterly, and annual county and state statistical reports upon which program funding is based.
Performs agency audits as recommended by management.
Works the hours and/or shifts assigned and begins and ends work on time.
Performs other related duties as required or assigned.