Change Management Consultant

Change Management Consultant

Job Level: W2T Consultant

Job Location: Hybrid, Cleveland, OH

Travel Expectations: 0%

Job Classification: Full-Time, Temporary (W2T)

Join Centric Consulting - A Culture You'll Love

At Centric Consulting, we've cultivated a unique approach to business. Our business is built on three fundamental principles: Enjoy the people you work with, have fun, and do great work. These principles define our consulting model and have crafted one of the most vibrant cultures in the consulting industry - celebrating individuals, collaboration, and lifelong friendships.

In this role, you will:

• Build an understanding of our client's business, situation, and desired outcomes.
• Anticipate, plan and lead OCM work efforts, including strategic change, technology adoption, and enterprise change management: scope identification, project planning and execution, and monitoring of OCM deliverables.
• Apply OCM experience applying change enablement techniques and methods around leadership, change vision and metrics, executive understanding, communications and engagement planning, change impact analysis, change readiness, cultural understanding, sustainability plans, and learning.
• Coach the client on OCM best practices, lessons learned and trends, while designing a tailored OCM solution that achieves value to the client and meets client's needs and expectations.
• Ensure the client feels heard and implement or fine-tune OCM solutions based on what the client communicated.
• Assess, strategize and implement the needed OCM activities as a means to promote and ensure faster adoption and use.
• Apply practical approaches to manage the people, process, and technology changes occurring within the client while achieving a project's desired outcomes.
• Partner with the client to determine priorities; build and implement a tailored OCM work plan; resolve/mitigate risks; and keep client informed of progress.
• Develop trusted relationships with client leadership and other influential individuals within the client organization as a means to drive outcomes of OCM engagements.
• Create unmatched experiences, for both clients and employees, is what we do. You should revel in doing the unexpected and extraordinary for others.

Who You Are:

• 3-5+ years of experience leading and implementing Organizational Change Management projects developing comprehensive change management strategies and plans to support large-scale organizational change efforts and cross-departmental initiatives
• Experience with OCM principles, methodologies, and tools (e.g., Prosci, Kotter, LaMarsh) in developing executive understanding, defining vision and strategy, change impact analysis, developing communications strategies, coaching, and end-user training
• Experience anticipating, planning, and leading Change Management projects
• Consulting experience, internal and external
  Ability to assess and implement tailored OCM strategies and plans
• Strong communicator that can translate technical concepts into layman's terms
• A problem-solver with a learning mindset who thrives on tackling complex challenges and enjoys finding solutions to difficult issues that clients bring to us.
• Experience with full project lifecycles and multiple releases/go-lives

Total Rewards:

We proudly offer competitive compensation, a comprehensive and well-rounded benefits package for full-time employees that have been designed to nourish your well-being, such as health coverage, wellness programs, 401K company match, self-managed PTO, and other unique incentives that celebrate your accomplishments.

• Remote and Hybrid Work
• Time Off When You Need It
• Benefits That Flex
• Professional Development

While benefits eligibility may vary for roles that are non full-time, we provide unique opportunities for growth, skill development, and more. Regardless of your role, you'll be part of a collaborative environment where every team member contributes to our shared success.

Discover more about our benefits by exploring additional details here benefits.

Who We Are:

Founded in 1999 with a remote workforce, we combine the benefits of experience, flexibility, and cost efficiency to create tailored solutions centered on what's best for businesses. Now numbering more than 1,400 employees in the U.S. and India, we're committed to solving clients' toughest problems and delivering on our mission of providing unmatched experiences.

Our purpose at Centric Consulting is to bringunmatched experiencesto clients and employees. These aren't just words we use - it's how we became a company and who we are today. Providing an unmatched experience means we approach each other as human beings and lead with empathy and humility. It means we work diligently to ensure we are a place where everyone can create a sense of belonging and feel respected for who they are.

What Makes Centric a Great Place to Work?

We know that creating and sustaining an authentically welcoming culture requires that we all play a part inpromotingdiversity, equity, and inclusion, from our business practice to how we show up for employees and communities. This is how we bringour mission and core valuesto life, working together to provide the highestqualityservices to our clients while allowing our employees to reach their full potential. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws.

Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the application or interview process.

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