Program Manager, Education & Collaboration - 134059

UC San Diego Health Sciences encompasses UC San Diego Health, the region's only academic health system, UC San Diego School of Medicine, one of the nation's top research-intensive medical schools, Skaggs School of Pharmacy and Pharmaceutical Sciences, Southern California's first public school of pharmacy, and Herbert Wertheim School of Public Health and Human Longevity Science. UC San Diego Health Sciences' mission is to deliver outstanding patient care through commitment to the community, groundbreaking research and inspired teaching.

The division of Medical Education within the UC San Diego School of Medicine consists of the following units: Undergraduate Medical Education, Admissions & Student Affairs, Diversity and Community Partnerships, Graduate Medical Education, Continuing Medical Education & Faculty Development, Simulation Education, Physician Assistant Education, Anatomical Services, Business Affairs and Educational Technology. The division supports the education, training and co-curricular activities of approximately 560 medical students, 90 physician assistant students, 1000 residents and fellows as well as the faculty, physician and healthcare providers at UCSD's School of Medicine, its' Medical Centers, and affiliates.

The mission of UC San Diego School of Medicine Office of Continuing Professional Development (CPD) is to provide education for physicians and other health care providers to increase competence, improve performance and enable the optimal provision of health care. UC San Diego CME implements and disseminates the Accreditation Council for Continuing Medical Education (ACCME) policies, guidelines and compliance measures and ensures compliance with American Medical Association (AMA) requirements related to CME activities. UC San Diego CPD is a self- supporting unit and provides services related to the development and delivery of continuing education activities in support of the UC San Diego Health System and the School of Medicine faculty.

Under general supervision, this position provides integral support for the unit and is responsible for the development and delivery of education serving the continuing education needs of the health profession. Activities may include live, in-person and virtual trainings, on-demand online modules, hybrid learning formats, and other emerging educational curriculum formats. Collaborates with other CPD team members in the management of registration services, evaluations & outcomes of online and hybrid education, and communication and marketing of activities. Collaborates with UC San Diego School of Medicine faculty subject matter experts, staff and leadership, and provides guidance, education and coordination of continuing education and faculty teaching development activities. Actively pursues and engages with educational partners with synchronous missions and goals, to secure additional business opportunities for the unit. Pursues funding for educational activities, while maintaining compliance with all accreditation rules and regulations. Performs other duties as assigned.

Applies knowledge about curriculum, requirements and educational activities to coordinate professional health education programs. Coordinates and maintains program operations, which may include teaching and learning activities, program curriculum, learner scheduling, maintaining databases, tracking learner compliance, and program accreditation.

• Seven years of related experience, education/training, OR a Bachelor's degree in related area plus three years of related experience/training.

• Thorough knowledge of relevant policies and regulatory requirements. Solid knowledge of health professions education program requirements. Thorough knowledge of health professions education industry.

• Thorough knowledge of administrative analysis and operations research. Demonstrated ability to develop and implement processes and systems. Thorough knowledge of the administrative and operational implications in a program.

• Demonstrated experience and documented excellence in oral and written communications skills; includes active listening and critical thinking.

• Strong interpersonal skills. Actively cooperates and supports the work of others. Ability to work productively with anyone regardless of background. Empathetic and aware of impact on others. Strong problem solving skills to assist learners and resolve issues.

• Excellent organizational skills, analytical, and demonstrated attention to detail. Ability to complete work and meet established deadlines in an accurate and timely manner, and to manage short and competing deadlines.

• Thorough knowledge of educational software and platforms. Demonstrated ability to analyze and seek solutions to enhance the user experience.

• Thorough knowledge of data management, documentation methods used in investigating and presenting findings about the program. Skills include statistical analysis of data across databases and systems.

• Strong experience managing all logistics related to continuing educational activities, including attendee management, marketing & communication, on-site arrangements, vendor negotiations, solicitation of commercial support, development of online activities and other alternative formats, and evaluations and outcomes assessment.

• Ability to collaborate with subject matter experts in the educational planning of accredited activities and provide guidance about instructional design, educational formats, adult learning methods, technology options.

• Advanced knowledge of ACCME/AMA policies and procedures related to the accreditation, planning, delivery and evaluation of accredited education.

• Exceptional communication and interpersonal skills, with the ability to engage diverse stakeholders.

• Demonstrated organizational and project management skills to work successfully with clients to produce high quality events.

• Master's degree in related area.

• Experience in using common University-specific computer application programs.

• Knowledge of University rules and regulations, processes, protocols and procedures for budget, accounting and fund management.

• Employment is subject to a criminal background check.

• Must be willing and able to travel.

• Must have access to reliable transportation.

• Overtime and weekends may be required.