Customer Service Representative

TEKsystems
$21.00 / hr
life insurance, sick time, 401(k), retirement plan

Feb 06, 2025
Job Description: As a Customer Service Representative, you will handle incoming calls related to customer orders, provide updates, and resolve issues over the phone. You will also follow up with customers through outbound calls and emails. Other duties and responsibilities include supporting the sales team by processing contracts, invoices, and various projects. The Customer Service Representative will manage around 40-50 calls per day, on average. Skills & Qualifications: * At least one year of customer service experience, including roles in retail or restaurants. * Proficiency in Microsoft Suite, especially Outlook (training on Excel will be provided if needed). * Typing speed of 45 words per minute. * Strong critical thinking skills. Pay and Benefits The pay range for this position is $21.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in MONONA,WI. Application Deadline This position is anticipated to close on Feb 14, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.