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Reliability Engineer I

MicroPort Orthopedics, Inc.
life insurance, paid holidays, 401(k)
United States, Tennessee, Arlington
5677 Airline Road (Show on map)
Feb 06, 2025
Description

Ready to join our team? Apply today! Make sure to check your email for follow-ups.

At MicroPort, we relentlessly strive to master every detail of our medical solutions with the purpose of prolonging and reshaping the lives of patients everywhere. We welcome motivated and talented people who want to join our dynamic and inclusive company, working together to deliver meaningful medical breakthroughs. In order to accomplish this, we hold true to our core values of Quality, Integrity, Accountability, Efficiency, Innovation, Aspiration, Dedication & Collaboration. Come and join Team MicroPort!

Why You'll Love MicroPort

You will find our team atmosphere challenging and rewarding. In addition to working with a world-class team, receiving a competitive base salary and bonus opportunities, our U.S. employees also enjoy the following benefits: Medical, Dental, Vision, Maternity Leave, Life Insurance, Short-Term Disability, Long-Term Disability, Bereavement, 401(k) (up to 4% match with vesting from day 1), PTO, Paid Holidays, Employee Assistance Program, Education Assistance...and more! At MicroPort, we care about our employees and encourage them to make healthy lifestyle choices and embrace wellness opportunities to maintain their very best health and wellbeing.

Overall Summary

This position is responsible for evaluation of product complaints and for providing support to MPO Product Development related to complaint analysis and risk analysis. This will be accomplished utilizing knowledge in quality systems and medical device regulations while assuring compliance with MPO's Quality System and regulatory requirements.

Your duties will include:



  1. Conduct the investigation, resolution, and closure of product complaints in a timely manner while facilitating efforts between Post Market Quality, Product Development, Quality Engineering, and Operations.
  2. Perform trend analysis on product complaints, analyze trends, and report findings.
  3. Participate in design control activities and provide input into identifying failure modes and risk assessment for new and existing products.
  4. Initiate Corrective and Preventive Actions for product improvements. Participate in such teams.
  5. Communicate with all groups within the organization to gather information related to product complaints, including product development, marketing, clinical, and the sales force.
  6. Initiate field action evaluations and participate in field action teams.


Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

About You




    We might be a great match if you have:


    * Knowledge of medical device regulations (FDA, ISO, etc.); design controls, risk management including FMEA (Failure Modes and Effects Analysis); problem solving techniques including root cause analysis; cause and effect analysis; interpretation and development of engineering specifications (including GD&T); quality improvement; complaint investigation and resolution.
    * Ability to participate on teams to complete cross-functional projects.
    * Ability to analyze complex problems and apply practical solutions.
    * Ability to prioritize multiple projects and assignments consisting of varying degrees of complexity.
    * Ability to implement and use quality tools to meet departmental goals and objectives.
    * Ability to make effective oral and written presentations.
    * Working knowledge of Microsoft office products (Word, Excel, Access, PowerPoint, and Project)

    Licensure, Registration and/or Certification

    Relevant professional certification such as ASQ certification as a Quality Engineer or Reliability Engineer is preferred.

    YOUR EDUCATION

    Required: Bachelor's Degree in a technical field, Engineering preferred

    Preferred: Master's Degree in a technical field, Engineering preferred

    YOUR EXPERIENCE

    Minimum of 1-year related experience required in medical devices or related field

    Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
    The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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