Human Capital Management System Analyst

Summary

Responsible for the management, maintenance, support, and development of Palmetto Goodwill's Human Capital Management System. This integrated system provides information, reports, and analytics to support a wide variety of business and compliance needs. Responsibilities include building, designing, and implementing modules, as well as data management, report support, compliance, analytics, training, building, designing and implementation, and continual process improvement. Provides recommendations and suggestions to increase utilization, functionality, and efficiency to support organization goals. Develops and implements training materials and SOPs for end users, team members, and business unit leaders. Works closely with Human Resources, Finance, Payroll, IT, and Division/Department leaders across the organization. Works with Human Resource and Finance teams to assess practices and procedures, ensure data alignment across system components, proper maintenance of security and access levels, confidentiality, and compliance reporting.

Essential Duties and Responsibilities

• Demonstrates commitment to organizational values of Integrity, Collaboration, Attitude, Respect and Excellence. (I-CARE Values)
• Provides amazing customer experiences to all internal and external customers. (ACE Values)
• Acts as an ambassador of Palmetto Goodwill and our I-CARE (Integrity, Collaboration, Attitude, Respect, Excellence) values.
• Supports the development and maintenance of the organization's Human Capital Management system. Assists in the review, testing and implementation of modules, enhancements, upgrades, and ongoing development.
• Collaborates with functional and technical staff. Builds and maintains an end-user matrix to provide appropriate and accurate system access across the organization.
• Maintains system data, validation tables, system structure, etc. Maintains data integrity and confidentiality for applicants, team members and company information.
• Monitors workflow setup and adjusts programming as needed to ensure appropriate notifications.
• Ensures reporting capabilities support organizational needs; develops and implements training materials for standard and ad hoc reports; provides training to end users.
• Completes annual compliance reporting to include Applicant Tracking, Affirmative Action Plans, EEO-1, Vets 4212, etc. Validates and completes WOTC sec. 2 for all new hires. Responsible for providing accurate reporting to support other state, federal, program, and audit reporting to meet state, federal, regulatory, compliance and organizational needs. Supports the maintenance of business-related metrics.
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  • Complies with all agency policies, procedures, and safety standards throughout all work areas; maintains same to meet CARF, Department of Labor and other Regulatory standards. Develops a variety of SOPs, procedures, guides, manuals and instructional tools for end user training and support. Acts as point of contact for system related questions. Provides training for team leaders on system use, functionality, and ongoing developments.
    
    
    
    • Maintains appropriate data connectivity between recruitment and OFCCP dedicated outreach provider. Maintains the same as needed for other business supporting partners and identified needs. Serves as key liaison with third parties and other stakeholders.
    
    
    
    
    • Trains and supports system and end users on HR related software processes to include recruitment and onboarding, new hire processing, workflow notifications, reporting, analytics, performance management, and team member self-service.
    
    
    
    
    • Explores new ways to harness HCM capabilities, improved workflows, and increase efficiencies. Identifies and communicates opportunities for improvements, streamlining, and improved efficiency.
    • Trains new users on system access, processes, and functionality.
    
    
    
    
  
  
  
  
• Researches and correctly resolves data and reporting discrepancies. Elevates unresolved issues to the appropriate personnel.
• Builds forms and templates as needed. Uploads documents, information, training materials, policies, procedures, etc. for access.
• Performs other job-related tasks as assigned.