General Manager

Vaco
$175,000.00 - $200,000.00 / yr
United States, Arizona, Phoenix
Feb 05, 2025
Qualifications: Proven track record as General Manager in a residential heating and cooling business, with success in growing revenue and profit. Extensive experience (10+ years) in HVAC, including system design and troubleshooting. Strong leadership skills with a demonstrated ability to manage and lead teams of managers, technicians, installers, customer service representatives, and dispatchers. Excellent communication and interpersonal skills. Ability to perform under pressure and manage time effectively to meet deadlines. Self-motivated with the ability to work independently and collaboratively. Proficiency with Apple devices and Microsoft Office 365 suite for communication and operations. Physical ability to push/pull/lift up to 50 lbs. Additional Skills & Traits: Strategic thinking with the ability to adapt to market changes. Ability to manage multiple priorities and ensure smooth operations across departments. Key Responsibilities: Financial Performance: Achieve targeted financial goals, including revenue and profit growth. Sales Strategy & Team Management: Develop and implement strategies to drive sales growth while managing and motivating the sales team. Customer Service Excellence: Ensure timely call answering, high-quality customer service, and efficient execution of dispatch guidelines by customer service representatives and dispatchers. Team Leadership & Development: Lead, train, and develop team members to ensure a high level of performance and skill. Operations Oversight: Supervise the installation, repair, and maintenance of heating and cooling systems. Technician Coordination: Oversee and coordinate the activities of technicians and staff, ensuring quality and efficiency in service delivery. Compliance & Safety: Ensure adherence to safety regulations and company policies at all times. Market Adaptability: Monitor market trends and adapt strategies to meet evolving business needs. Problem Solving: Conduct regular inspections to identify potential issues and recommend effective solutions. Vendor & Partner Relations: Manage and build professional relationships with vendors and partners to enhance business operations. Additional Duties: Perform other related tasks as required. Vaco values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. EEO Notice Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco LLC and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco LLC and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com . Vaco also wants all applicants to know their rights that workplace discrimination is illegal. By submitting to this position, you agree that you will be giving Vaco the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. Privacy Notice Vaco LLC and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco's HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Pay Transparency Notice Determining compensation for this role (and others) at Vaco depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.