Office Administrator

ABOUT DELVE UNDERGROUND

Delve Underground is a leader in underground and heavy civil engineering serving the transportation, water, wastewater, and energy industries. Specializing in tunnel design, we provide practical solutions to the most challenging underground problems. We offer comprehensive design, construction management, and construction claims services, with expertise extending across a wide range of engineering disciplines, including civil, structural, and geotechnical engineering. Our primary focus is to make a significant impact on the advancement of infrastructure projects, which in turn shape and enhance the communities we serve. Founded in 1954, as Jacobs Associates, Delve Underground is an employee-owned firm with 25 offices and 350 team members throughout the United States, Canada, Australia, and New Zealand.

We want our employees to make a career doing what they love to do. We encourage an entrepreneurial spirit and help our team members forge their own path within the company. We support their efforts to stay on the cutting edge of technology while fostering a great work-life balance. In addition to working hard, we also have fun. We socialize and celebrate achievements at summer picnics, holiday parties, and company outings.

Benefits: Full Benefits Program consisting of Medical, Dental, Vision, Life, Disability, FSA or HSA, EAP, 401(k), ESOP, and company stock ownership program, 9 Paid Holidays, generous paid-time-off program, and Health & Wellness Reimbursement

Pay Rate:

Office Administrator

Delve Underground is looking for an energetic person to assist our Regional and Office Managers with the operations of the Cleveland, OH, Chicago, IL, and Pittsburgh, PA offices, and other aspects of the Central/Ohio Valley Region. The Office Administrator will provide office support to ensure the front-desk operations are consistently executed and will provide a high level of customer service to internal and external customers. Ideal candidates will have a proven track record of customer service with a strong administrative background. A positive attitude and strong organizational skills are a must. Candidates must be excited to take on new tasks and additional responsibilities as the job requires.

The position will be part-time twenty-four (24) hours per week to help our busy and growing offices. The primary position location will be Cleveland, OH, but occasional work in one of the other six offices across the Central and Ohio Valley Regions will be necessary. The responsibilities will include, but are not limited to the following:

Responsibilities:

• Assist Central/Ohio Valley Region offices with various administrative tasks
• Screen and respond to incoming phone calls, forward appropriate calls
• Professionally meet and greet office visitors, clients, and applicants
• Handle incoming and outgoing mail and shipping
• Manage supply vendor accounts
• Assist with tracking expenses on corporate credit cards for Region and Office Managers
• Track and schedule conference room, conference call lines, and remote meeting bookings
• Coordinate with IT for any technical troubleshooting
• Assist in the planning and coordination of relocation of office locations (i.e., coordinating office moves)
• Assist with event planning for all the offices across the two regions
• Assist with occasional travel and relocation arrangements between branch offices
• Provide support to Senior officers relating to ongoing and upcoming projects
• Provide support to the Marketing department through research and data collection
• Provide support to employees from branch offices when visiting remotely
• Occasional travel to other offices will be required when appropriate to execute work with other offices
• Assist with new employee onboarding and setup
• Other general administrative duties as needed

Qualifications:

• Bachelor's Degree preferred but not required. Associate or Bachelor's degree in business related field preferred
• 2+ years of administrative assistant or office management experience
• AEC industry experience
• Strong written and verbal communication skills
• Possess strong organizational and time management skills
• Ability to anticipate work needs and follow through with minimum direction
• Ability to lift over 40 pounds
• Proficient skills in Microsoft Office, specifically Word, Excel, and Adobe Acrobat DC
• Editing, formatting, and proofreading skills are preferred

ARE YOU READY TO JOIN OUR TEAM?

If you feel that you would be right for this position, please fill out our initial 3-minute, mobile-friendly application so that we can review your information. We look forward to meeting you!

Delve Underground is an EEO/Affirmative Action Employer and will make all employment related decisions without regard to race, color, religion, sex, national origin, disability or protected veteran status.

Compensation reflects the cost of labor across our US geographic markets. Pay is based on several factors including market location, experience, knowledge, and skills.

No Recruiters, Please.