Complaint Investigations Tech

Spectraforce Technologies
United States, California, Alameda
Feb 03, 2025
Job Title:- Complaint Investigations Tech Shift Timings: 2nd shift, 1:30 pm to 10:00 PM Location: Alameda, CA, 94502 Duration: 6 months (FTE) Description: Responsible for implementing and maintaining the effectiveness of the quality system. Perform routine testing (physical, chemical or functional) on product returned from the field due to a customer complaint, using a variety of lab equipment. Summarize and record all test data and maintain proper documentation of all lab work. Process customer returns in a timely manner in accordance with ISO and FDA QS Reg. Support company goal for timeliness of complaint investigations and closures. Knowledge of regulations and standards affecting IVD?s and Biologics. Must have good written and oral communications skills. Must possess good laboratory practices, including handling of chemicals and biohazardous material. Education: Required education level/certifications: Bachelor's degree Years' of experience required: 1 to 2 years in a quality systems, quality assurance, quality specialist or quality control type of position. An engineering background and is open to only 1 year of experience if have been working in a Quality type position.