Library Department Aide (Solvang Library)

The City of Goleta invites applications for the position of Department Aide at Solvang Library. The role of Department Aide is integral to the success of everyday operations at the Library. In addition to routine tasks such as shelving materials and retrieving book drops, Department Aides also provide general Library service by assisting patrons at the circulation desk, supporting colleagues with program preparation, and maintaining a tidy and enjoyable Library environment. Throughout the year, Department Aides also complete ongoing projects such as shifting collections, shelf reading, refreshing displays, and other tasks as needed. The ideal candidate will work well both independently and as part of a team, and will demonstrate quality customer service and strong attention to detail. Come join the dedicated team at Solvang Library!

Under supervision, the Department Aide position performs a variety of office support and clerical duties and activities of a general and specialized nature for an assigned department or division; relieves department staff of routine administrative detail; provides a variety of information to other agencies, City staff, and the general public; and maintains a variety of files and records. Work is usually supervised while in progress and/or fits an established structure or pattern.

This is a non-benefited, at-will classification. Persons appointed to positions in this classification will be classified as temporary, at-will employees, and will not gain property rights or have an expectation of continued employment. Incumbents will work an average of 15 hours per week and will work no more than 999 hours per Fiscal Year. This position will likely include evening and weekend shifts.

The following duties are typical for positions in this classification. Incumbents may not perform all listed job functions, nor are all listed duties necessarily performed by everyone in this class depending upon business need and changing business practices:

1. Maintains accurate and up-to-date files and records for assigned areas; develops and monitors various logs, accounts, and files for current and accurate information; develops, organizes, and maintains filing systems.
2. Performs a variety of routine clerical duties and responsibilities involved in record keeping and reporting for assigned area; maintains a variety of records, logs, and files; aids department staff, vendors, and others in assigned areas.
3. Provides assistance to department staff, vendors, and the general public in assigned areas.
4. Operates a variety of office equipment including a PC or laptop, copier, and fax machine; utilizes various computer applications and software packages.
5. Performs related duties as required.

The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.

Knowledge of:

• English usage, spelling, grammar and punctuation.
• Modern office procedures, methods and equipment including computers.
• Computer applications such as word processing and spreadsheet applications.
• Principles and procedures of record keeping and filing.
• Mathematical principles.
• Basic principles of business letter writing and basic report preparation.

Ability. to:

• Learn the organization, operation, and services of the City and of outside agencies as necessary to assume assigned responsibilities.
• Learn, interpret, and apply general administrative and departmental policies and procedures.
• Perform a variety of support tasks and other duties and activities of a general and specialized nature for an assigned department or division.
• Respond to requests and inquiries from coworkers, vendors, and the general public.
• Operate and use modern office equipment including a computer and various software packages.
• Conduct assignments with discretion; exercise good judgment and maintain confidentiality of critical and sensitive information, records, and reports.
• Demonstrate an awareness and appreciation of the cultural diversity of the community.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective working relationships with those contacted in the course of work.

Education/Training

• Equivalent to the completion of the twelfth grade.

Experience:

• One year (full-time equivalent) of related experience involving departmental support and/or customer service.