Sr. Data Analyst: CFO Profit Data Management- Customer Activity Based Costing

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

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Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

This role will support Profit Data Management (PDM) Customer Activity Based Costing (a.k.a. Profit/ABC), which is an enterprise application and primary source of non-interest expense inputs to the Enterprise Customer Profitability authorized data source. Enterprise Customer Profitability produces risk adjusted profitability data for ~ 190MM customer accounts each month utilizing instrument level operational data.

The scope of Customer Activity Based Costing spans the following lines of business:

• Retail and Preferred
• Merrill
• Private Bank
• All support organizations of the above

As a member of the PDM team, this associate will support data analytics and controls, business partner education and consultation including support for research and ad hoc requests, financial transparency into Profit/ABC and General Ledger (GL) differences, change projects, and process improvements. Primary area of support will be Activity Based Costing studies and consultation with our business partners across the Enterprise, development of existing and new business and customer processes to be represented in Profit/ABC, and transforming GL expenses to customer experience sales, fulfillment, service activities.

• Support Profit/ABC Annual Cost Study refresh, monthly production with analysis, execution of controls and communications to ensure timely and accurate data delivery

• Demonstrate proficiency of Profit/ABC methodologies, taxonomy, logic, data lineage and understand strategic uses of customer profitability and ABC data

• Field user questions regarding differences between ABC inputs, outputs and GL data

• Present to business partners, including senior management, to improve overall understanding of Profit/ABC data and the benefits it provides

• Partner with Line of Business Finance, Operations, Marketing and Tech Teams to understand and/or identify opportunities for integrating Profit/ABC data into internal management routines

• Participate in developing requirements, supporting design and execute testing for changes

Required Qualifications:

• 5 years of financial/analytical experience in the banking/financial services industry

• Strong finance acumen with understanding of banking products and financial statements

• Strong research & analytic skills using querying tools and Excel

• Ability to translate data into information and create the story for end users

• Excellent written and oral communication and presentation skills Self-starter with ability to manage multiple tasks/responsibilities simultaneously

• Ability to build strong working relationships to effectively navigate across the PDM organization and with various business partner

Desired Qualifications:

• Accounting, Finance or Business degree

• Experience working with cross functional technology, LOB and finance teams

• Emerging Technology (Alteryx, Tableau, etc.)

• SQL knowledge

• Familiarity with Bank of Americas financial reporting tools (i.e., eLedger)

• Usage and familiarity with customer profitability and activity based (unit) costing concepts

Skills:

• Data Management
• Issue Management
• Policies, Procedures, and Guidelines Management
• Analytical Thinking
• Collaboration
• Data Governance
• Data Quality Management
• Data and Trend Analysis
• Business Acumen
• Controls Management
• Production Support
• Solution Design

Shift:

Hours Per Week: