Client Billing Supervisor

PharMerica

The Client Billing Supervisor has a high-level understanding of the company's Census and Billing practices, internal databases, reporting tools, and policies and procedures. The Supervisor possesses a high-level understanding of all functions performed by Census Associates I & II and Billing Associates I & II and Census / Billing Leads. Responsible for ensuring census updates reported are processed timely and accurately, charges are entered timely and accurately, and that all necessary procedures are completed prior to invoicing, and statements are finalized, in accordance with contract and PharMerica's Client Billing Services Policies and Procedures.

Based out of Longmont, CO,this is a remote position with no travel. Applicants can reside anwhere within the Continental USA.

Must be available to accommodate virtual meetings and communications in the Mountain time zone.

This is a great opportunity:

Be part of a collaborative, dynamic team that values innovation and continuous improvement.
• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• Enjoy the flexibility of a remote work environment

We offer:

We offer:
Competitive pay
Health, dental, vision and life insurance benefits
Company paid STD and LTD
Employee Discount Program
401k
Paid-time off
Tuition reimbursement
Non-retail/Closed-door environment

If your passion is service excellence and top-quality care come join our team and apply today!

*Position will be posted for a minimum of 7 business days

* Supervise staff to ensure tasks are completed within timelines set by the department manager through maintenance and accountability.
* Supports and develops staff through one-on-ones, check-ups, and annual reviews.
* Works with Leads to identify associate's training needs and ensuring training/re-training occurs.
* Identifies associate's career path goals and works to encourage and develop towards success.
* Participates in implementation of new customers, conversions, and contract addendums.
* Interprets contractual documents to ensure billing is performed in compliance with all contract terms.
* Provide guidance on difficult and/or complex accounts.
* Responsible for managing a balanced workload and ensuring deadlines are met.
* Responsible to ensure the data integrity of alternate databases, including but not limited to Payer Code crosswalks, bed/room stations, facility specific details (i.e. Hierarchy Tool, Census Tracker, Share site).
* Reviews variances and write-offs submitted by staff for accuracy of information and sign-off approval.
* Ensures all Census documents are completed prior to invoice finalization, ensures all facility statements are finalized on the dates specified.
* Participate in month-end closing and audits, as necessary.
* Completes investigation of escalated inquiries on billed charges and acts in accordance with contract and policy; providing accurate and timely responses.
* Insists on and provides high-quality, internal and external Customer Service in Compliance with PharMerica's standards.
* Instills commitment and purpose to the Lead team through empowering them to become authentic leaders.
* Successfully works within Supervisor Team to identify and implement innovative operational solutions.
* Translates ideas into specific tasks and actions.
* Works with Management team in researching items requiring special attention.
* Works with Management team on special projects, as needed.
* Takes initiative to find opportunities and make suggestions for process improvement within the department.
* Foster unity and team success through the sharing of knowledge, mentoring new associates, and helping others successfully meet deadlines and objectives.
* Performs other tasks as assigned.
* Conducts job responsibilities in accordance with the standards set out in the Company's Code of Business Conduct and Ethics, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards.
* To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Each essential function is required, although reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

* Education/Learning Experience
* Required: High School graduate, GED or equivalent experience
* Desired: 2 year degree or equivalent experience of 3-5 years

* Work Experience
* Required: 3 years Billing and/or Collections experience; excellent oral and written communication skills; Team leadership skills; must be capable and willing to train and/or mentor others.
* Desired: Billing or Collections experience in the healthcare industry; AS400 computer experience

* Skills/Knowledge
* Required: Basic computer knowledge, Data Entry, MS Excel and Word, ability to work in high-volume, fast-paced environment
* Desired: Medical Billing and Coding