Manager, Talent Acquisition

Interested in a career with both meaning and growth? Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland works together to fulfill our mission: the health and well-being of individuals and communities entrusted to our care. By joining Parkland, you become part of a diverse healthcare legacy that's served our community for more than 125 years. Put your skills to work with us, seek opportunities to learn and join a talented team where patient care is more than a job. It's our passion.

Primary Purpose This position works in a fast-paced, highly collaborative manner leading a Talent Acquisition team focused on supporting the Parkland Health's strategic goals through recruiting top talent. The Talent Acquisition (TA) Manager's team will be responsible for developing and executing customized sourcing and recruiting strategies from pipeline generation of qualified candidates for current, and future positions throughout the hiring process. The TA Manager will be accountable for removing barriers of their team, train & develop team/individual skills and abilities, manage team performance through data/metrics and leveraging leadership expertise to maintain a continuous improvement environment.

Minimum Specifications

Education

- Bachelor's degree required. Human Resources or Business Administration related fields desired.

- Master's degree preferred.

Experience

- 5 years of recruitment experience

Recruitment experience is defined as - job posting, sourcing candidates, resume review, interview process management, offer process management and onboarding

- 1 year of supervisory experience or 1 year in a Parkland TA lead role

- Proven track record in: Leading the design, implementation and management of recruitment plans and initiatives

- Utilizing internal and external recruitment data and trends to lead work, implement sourcing strategies and make recruitment decisions

- Creating and maintaining effective internal leadership and external partner relationships to deliver staffing results in a fast-paced environment

Equivalent Education and/or Experience

- Four (4) years of additional work experience may be substituted for minimum education requirement for a total of 12 years of related experience

Certification/Registration/Licensure

- Prefer professional certifications in Human Resources (PHR / SPHR / SHRM-CP / SHRM-SCP)

- Prefer certification from the AIRS organization as a CIR (Certified Internet Recruiter)

- Development Dimensions International (DDI) Target Selection Interviewer and Trainer certification preferred.

- Prefer Strategic Workforce Planning (SWP) Certification.

Required Tests for Placement: None

Skills or Special Abilities

- Must possess the ability to maintain ongoing knowledge of Parkland policy and procedures, federal and state laws regarding employment practices and provide updates to Talent Acquisition, HR Staff and department leadership.

- Must possess the ability to develop and maintain a strategic relationship with clients, HR Business Partners, Leadership & Organizational Development, and other HR functions.

- Must possess the ability to communicate with others in a clear, understandable and professional manner on the phone and in person; and demonstrate the use of good written and verbal communication skills

- Must possess the ability to interact with peers, executives, and others in a manner that represents Parkland positively.

- Must have a clear and thorough understanding of social media channels in a business environment, including such applications as Facebook, Twitter, LinkedIn, and Foursquare.

- Must be able to demonstrate effective supervisory skills and techniques.

- Must have a wide degree of creativity, near and long-term recruiting vision, business understanding, and personal organization.

- Must be able to manage competing demands, accept criticism and constructive feedback, while being adaptable and flexible.

- Must be able to demonstrate the ability to manage the recruitment process for a broad/deep range of positions.

- Must be able to quickly assimilate technical information and build solutions to the optimal balance of meeting business needs, beating competitors, and operating within financial resource constraints.

- Must be able to handle sensitive and confidential information appropriately.

- Must possess the ability to improve organizational attractiveness and effectiveness by recommending new policies and practices, monitoring job offers and compensation practices and emphasizing benefits and perks.

- Must possess the ability to learn and apply new information, knowledge and experiences in a timely manner.

- Must possess the ability to be flexible and adaptable to change.

- Must possess the ability to work on multiple tasks and projects and to prioritize.

- Prefer familiarity with PeopleSoft and SuccessFactors Talent Acquisition/Management solution.

- Must have strong initiative and solid judgment abilities/skills.

- Must have good organizational and decision-making skills, and attention to detail.

- Must be able to demonstrate intermediate computer skills to include knowledge of Microsoft Office applications and the use of e-mail.

- Must be Internet savvy and experienced in mining online databases.

Responsibilities:

Building Teams & Leading People

- Supporting the overall Talent Acquisition department's vision of being a result driven department, incumbent will be responsible for the continuous and sustainable improvement of their team's service offerings to its internal customers.

- Establish and execute regularly scheduled performance management meetings with team members with a focus on bar raising job performance and managing accountability for short-comings.

- Participation in the design and facilitation of team training events.

- Leverage data/metrics to manage individual and overall team performance Interview and hire talent that supports the advancement of the Talent Acquisition department.

- Demonstrates effective communication skills (verbal & documented) when establishing performance milestones, assigning task/duties, adherence to company values, policies and procedures.

Strategic Leadership & Partnering

- With a continuous improvement mindset, identifies, designs and executes programs/initiatives that raise the bar around team's performance improving customer experiences.

- Stays abreast of the latest developments, advancements, and trends in the Talent Acquisition field; leverages acquired information to enhance the skills and capabilities of the department.

- Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact the area.

- Develops effective internal controls designed to promote adherence with applicable laws, accreditation agency requirements, and federal, state, and private health plans. Integrate best-practices (technology, assessment, interviewing, candidate experience) into current practices.

- Maintain effective business partnering with HR Centers of Excellence and other stakeholders to design, develop, and drive innovation within Talent Acquisition.

- Leverage partnerships to remove obstacles of department while streamlining internal processes.

- Serve as a subject matter expert to successfully educate and train team members on all system functionality and talent acquisition processes and provide support to new team members

Technical Accountability

- While the primary function of the TAM role will be process and people management, incumbent may be required to provided hands on support in certain situations. Therefore, the incumbent must be capable of the following duties:

- Leverages established business relationships to advise and consult department leaders and hiring managers staffing strategies throughout hiring process.

- Leverages data-based metrics to identify trends in the talent acquisition process; utilizes information to advise/consult business leaders on opportunities to improve their talent acquisition process.

- Monitor and ensure 100% compliance of hiring process activities and resolve any discrepancies that may arise prior to completion of the hiring process.

- Proactively support the onboarding and development of new and less skilled Talent Acquisition Advisors through best practice sharing and process validation to ensure success in role and customer satisfaction.

- Serves as point of contact for hiring managers and candidates throughout hiring process.

- Develops and implements effective and efficient recruiting strategies.

- Conducts intake meeting with hiring manager/s to discuss the position, the ideal candidate, advertising venues and recruitment strategies and processes for the search.

- Develops appropriate screening criteria to assess resumes and applications

- Conducts initial phone screens to assess candidate skills, experience, salary requirements, availability and interest for staff roles.

- Ensures the timely scheduling of candidate interviews and facilitates post interview calibration meetings to further identify finalist candidates for positions.

- Provides verbal or written feedback regarding candidates to hiring managers and other stakeholders.

- Validates all online applications for accuracy.

- Ensures that all candidate statuses are documented consistently throughout the life-cycle.

- Works with HR Generalist and hiring managers to understand client departments' objectives and anticipates staffing needs.

- Develops and executes tactical sourcing strategies aimed at generating candidate flow to meet overall recruiting goals.

- Builds a skilled and diverse candidate pool for each search.

- Utilizes contemporary recruiting and sourcing tools such as job boards, social media, resume databases and search engines to identify active and passive candidates.

- Generates and maintains a pipeline of diverse qualified candidates organized by skill set for current and future opportunities.

Parkland Health and Hospital System prohibits discrimination based on age (40 or over), race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, national origin, marital status, political belief, or veteran status.As part of our commitment to our patients and employees' wellness, Parkland Health is a tobacco and smoke-free campus.