Inspire health. Serve with compassion. Be the difference. Job Summary Leads, oversees and ensures the successful delivery and management of projects/systems within scope, quality, schedule, and cost constraints that may be clearly defined or may require dynamic change management to deliver business value. Clinical subject matter expert, and often end user who participates in the selection, planning, and execution of products, services, or outcomes outside of the department scope or regular business duties. May also initiate projects under the direction of pharmacy administration to enhance existing operations. Works with pharmacy executives, directors, functional managers, and clinical pharmacists on a regular basis as well as non-pharmacy clinical, ancillary, informational services, and marketing teams. Collaborates with allocated project team members and evaluates productivity, communication, and teamwork. The job requires project and program management skills to oversee the deliverables for multiple special projects/systems simultaneously so that all projects/systems are integrated across the department. Helps identify project/system strengths, weaknesses, opportunities, and risks. This position allows remote work at the discretion of the reporting operational leader.
Essential Functions
All team members are expected to be knowledgeable and compliant with Prisma Health's values: Inspire health. Serve with compassion. Be the difference Management of systems/special projects: -Assess feasibility through research and stakeholder engagement -Collect project/system requirements, objectives, and acceptance criteria from sponsors and stakeholders -Ensure that objectives are in line with department and enterprise objectives -Identify, prioritize, and schedule deliverables, milestones, and required activities/tasks -Engage operational leadership to estimate resource requirements, activity durations, and costs -Prepare and update documents such as charter (scope), work breakdown structure, project sign off, and lessons learned -Follow established standards and procedures for reporting and documentation -Work with operational leadership to recruit or assign team members to tasks -Evaluate individual and team performances and provide feedback to operational leadership -Monitor project/system activities, ensuring the accuracy, quality, and integrity of the information -Perform risk assessments and implement mitigation plans -Ensure that the project/system results meet agreed upon business objectives -Facilitate project closure by archiving project documents and conducting project review sessions with stakeholders -Work with operational leadership to smoothly transition deliverables to the functional team(s) Enhancement of operational productivity and performance: -Actively evaluate operational workflow and develop process improvement initiatives where needed -Anticipate, mitigate, and solve workflow problems -Incorporate feedback from patients, clinical staff, ancillary staff, and leaders to improve performance -Standardize yet customize workflow initiatives for individual clinical sites Promotion of a successful project and operational team: -Facilitate effective collaboration and communication among operational, clinical, and ancillary staff -Guide and educate project/system and operational key stakeholders -Unite teammates through conflict resolution and prevention -Recognize individual and team wins -Encourage leadership and professional development opportunities for the team Performs other duties as assigned.
Supervisory/Management Responsibilities
Minimum Requirements
Education - Bachelor's degree in Pharmacy as a graduate from an ACPE approved College of Pharmacy. PharmD preferred. Experience - Two (2) years of experience with project management, system management, project coordination, and/or general business management. Pharmacy experience preferred.
In Lieu Of
Required Certifications, Registrations, Licenses
Knowledge, Skills and Abilities
Demonstrated sensitivity to working in a political environment and to interacting with leadership Ability to problem solve. Ability to work in dynamic interdisciplinary team situations; handle urgent, stressful conditions. Ability to exhibit excellent interpersonal skills in dealing with subordinates, peers, supervisors and others outside the department. Knowledge of medical and pharmacy terminology; strong mathematical & computer skills. Understand BOP/DHEC/DEA rules/regulations
Work Shift Variable (United States of America)
Location Greenville Memorial Med Campus
Facility 7001 Corporate
Department 70017296 Pharmacy System Support
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