Moosilauke Ravine Lodge Assistant Manager

Dartmouth College

United States, New Hampshire, Hanover

7 Lebanon Street (Show on map)

Jan 29, 2025

Position Information

Position Title	Moosilauke Ravine Lodge Assistant Manager
Department	Outdoor Programs Office (OPO)
Position Number	0000000
Hiring Range Minimum	$18.50
Hiring Range Maximum	$18.50
Location of Position	Moosilauke Ravine Lodge, Warren, NH
Advertisement Text
Position Purpose	The Outdoor Programs Office is committed to offering transformational outdoor opportunities to students at Dartmouth. We engage them and the local community at a number of educational facilities, including the Ledyard Canoe Club, the Moosilauke Ravine Lodge, the Second College Grant, and cabins available for rent throughout the state. In addition. OPO advises the Dartmouth Outing Club, the largest and oldest college outing club in the country. In partnership with our student leaders, we offer trips, outdoor education seminars, workshops, and courses. Moosilauke hospitality is a tradition dating back to 1920. Over the years, Dartmouth folks have turned to the mountain for educational programs, reunions, and to enjoy the woods. The Ravine Lodge is the heart of this common ground for students, faculty, alumni, friends of Dartmouth, and the greater public. The crew serves family-style meals and tends to five rustic, hostel-style bunkhouses. Working at the Lodge means being part of the stewardship of a place so central to the Dartmouth community. The Moosilauke Ravine Lodge Assistant Manager assists the manager in leading the operations of the Lodge and crew. They also share the responsibilities of the crew which involves a variety of work, including menu planning, cooking, taking reservations, handling payment, helping with event planning, setting up the dining room, cleaning, gardening, splitting wood, and other projects. All crew members will be trained in these roles! Room and board included. We are hiring for three seasonal assistant managers (spring, summer, and fall). Please indicate in your letter of interest which season(s) you are applying for. Applicants are welcome to apply for multiple seasons. Approximate dates: Spring crew: April 23rd - June 20th Summer crew: June 13th - August 30th (flexible start date for graduating seniors!) Fall crew: September 13th - November 24th Please submit an application by February 2nd to be considered in the first review. Remaining positions will be filled on a rolling basis. Position will remain open until positions for all seasons are filled.
Required Qualifications	High School and some college or equivalent. Must be able to obtain certification or the equivalent: Wilderness First Aid, CPR/AED, and ServSafe Manager (we can help you schedule and pay for these trainings) Must be able to withstand long days of work. Some days may involve upwards of 12 hours of work - much of which requires standing. Demonstrated leadership skills and the ability to work within a team environment Strong organizational skills and the ability to plan and manage programs and projects Excellent interpersonal and communication skills Commitment to diversity and to serving the needs of a diverse population
Preferred Qualifications	Ability to become an "approved driver" under the Dartmouth College Driver Safety and Motor Vehicle Policy. Live at the Lodge during scheduled work week. Crew members are housed together in a single dorm-style bunkhouse with shared full bathroom, facilities (electricity + heat). Previous experience working at the Lodge is not required but is strongly preferred. Other food service or hospitality experience is also desirable Some maintenance or repair experience
FLSA	Non-Exempt
Employment Category	Temporary Full Time
Schedule	Full-time work schedule, hours worked will include nights and weekends.
Department Contact for Recruitment Inquiries
Department Contact Phone Number	Margaret.W.Nichols@dartmouth.edu
Department Contact for Cover Letter	Margaret Nichols, Lodge Manager
Contact's Phone Number
Equal Opportunity Employer	Dartmouth College is an equal opportunity/affirmative action employer with a strong commitment to diversity and inclusion. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications by members of all underrepresented groups are encouraged.
Background Check	Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, conduct review, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.
Special Instructions to Applicants	Dartmouth College has a Tobacco-Free Policy. Smoking and the use of tobacco-based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, please see our policy. https://policies.dartmouth.edu/policy/tobacco-free-policy
Additional Instructions
Quick Link	https://searchjobs.dartmouth.edu/postings/77364

Key Accountabilities

Assist with Lodge Crew management, 45%

Facilitate onboarding and training processes for the staff
Create weekly and daily work schedule. Anticipate staffing needs and arrange for additional help
Supervise and provide support and instruction to crew members
Assist and delegate to crew various indoor and outdoor projects to maintain the buildings and grounds which could include: regular deep cleaning of industrial kitchen, dining room, bathroom facilities, and bunkrooms, mowing the lawn, chopping kindling, opening and closing the Lodge for the year
Give feedback on staff performance. Help run weekly staff meetings and give mid-season performance reviews
Rotate through the job schedule to fulfill the following roles: cook, sous-chef, dish washer, day desk, dinner host, server, and other projects

Support Lodge operations, 45%

Safely and efficiently plan, prepare, serve, and clean-up meals for 1-110 people. (We will train you!)
Coordinate reservations and assist guests consistent with OPO priorities.
Handle guest financial transactions
Host brief activities, talks, or other programming for dinner guests
Promote positive relations with trail and research crews
Be a good fiscal steward of MRL funds
Arrange for the distribution of tips to crew (which includes Assistant Manager(s))
Work independently and with contractors to steward campus grounds and facilities
Track supply inventory and coordinate resupply processes
Complete periodical safety checks and tests on various systems including propane, fire alarms, cleaning solutions, and more
Coordinate reservations and programming to draw guests to the Lodge consistent with OPO priorities

Support the safety and wellbeing of guests and crew, 10%

Serve as primary point of contact for guest concerns
Cooperate with NH Fish and Game to facilitate search and rescue missions for lost or missing hikers on Mt. Moosilauke and in the immediate area
Provide basic first aid
Drive College vans with student guests to and from campus
Represent Dartmouth College, the Outdoor Programs Office, and the Lodge in all interactions with people who come through the Lodge
Ensure that Lodge complies with OPO, College, local, state and other regulations concerning employment, food safety, etc.

Demonstrates a commitment to diversity, inclusion, and cultural awareness through actions, interactions, and communications with others.

Performs other duties as assigned.