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Cashier/Bursar's Office: Fiscal Services Tech

University of New Mexico
Hourly: $18.09 to $23.58 DOE
life insurance, vision insurance, parental leave, remote work
United States, New Mexico, Albuquerque
1 University Of New Mexico (Show on map)
Jan 30, 2025
Requisition ID req32229 Working Title Cashier/Bursar's Office: Fiscal Services Tech Position Grade 09 Position Summary The University of New Mexico, Office of the University Controller, also known as Financial Services, located on Main Campus is responsible for all central accounting functions for the University. It is the responsibility of the Controller's Office aka Financial Services to ensure compliance with all financial policies, rules, and regulations adopted by the University or imposed by external agencies, including state and federal audit requirements, following generally accepted accounting practices. Additionally, the Controller's Office oversees the maintenance of the official financial records of the University. Join Our Team and Make an Impact! Within Financial Services is The UNM Bursar's Office which is on the lookout for an enthusiastic individual eager to dive into the exciting world of supporting UNM's student population. If you thrive in a team environment, love learning new skills, and are ready to contribute to the meaningful initiatives UNM has to offer, we invite you to apply. The University of New Mexico Bursar's Office is part of UNM Financial Services and includes both Student Accounting and the Cashier Department. It serves the entire University, including main, branch, and HSC campuses with the primary focus on customer service. Student Accounting is responsible for tuition and fee assessment, processing of all electronic and hard-copy statements, refunding of financial aid, reconciliation of loan funds, assisting students with questions concerning their accounts and the collection of outstanding debt. Over $252 million in tuition and fee revenue, and $10.3 million in MarketPlace Revenue is processed through this office. Additionally, approximately 60,000 financial aid and short-term loan refunds totaling over $116 million are processed. The Bursar's Office is held to high standards of confidentiality under FERPA, as well as UNM policy, U.S. military policies surrounding grants, the IRS, and numerous other agencies, both governmental and private. What We're Seeking! The UNM Cashier/Bursar's Office has a unique opportunity for a Fiscal Services Tech to act in a hybrid capacity, seamlessly transitioning between the Cashier's Department and Bursar's Office. The chosen applicant will undertake various responsibilities under management guidance, aimed at ensuring a comprehensive and outstanding customer experience. The individual selected for this position will assume the responsibility of processing high-volume cash transactions while providing service support to customers and resolving service requests. In addition, the Fiscal Services Tech will handle various clerical and routine accounting tasks to support the operating unit. These tasks include posting entries, verifying and reconciling input with UNM's general ledger, processing payments, managing secure courier pickups, ensuring accurate vault balancing, and assisting in the preparation of billings and financial reports. This position will also address inquiries, contact other departments and vendors to resolve issues, and assist in conducting account reviews and analyses for customers of the Bursar's Office. We prioritize the utmost integrity and accountability in all financial transactions to maintain the highest level of customer trust and uphold standards of our organization. In addition to experience in fiscal operations, the successful candidate will demonstrate a strong commitment to customer service, the ability to work across entities and operational units, effective communication skills, and excellent time management. The ideal candidate will also be adaptable, able to manage change while maintaining fiscal effectiveness. Above all, we're looking for someone who values integrity and attention to detail, ensuring that every financial transaction is handled with care and precision. This is a great opportunity to be part of a dedicated team that focuses on building trust and maintaining high standards in everything we do. If you're someone who enjoys working with numbers, is highly organized, and loves problem-solving, we'd love to hear from you! Why UNM? UNM is one of the top employers in New Mexico and offers great benefits including medical, dental, and vision insurance, flexible spending accounts, discounts for sporting and other events, retirement plans, as well as generous leave allowances including paid parental leave. *Salary range is estimated, and actual salary will be determined after consideration of the selected candidate's experience and qualifications.* See the Position Description for additional information. Conditions of Employment Employees who provide services or work in patient care or clinical areas are required to be in compliance with the University's influenza vaccination requirement. All regular, non-temporary positions assigned to this classification are represented by a labor union and subject to the terms and conditions of the US-UNM Collective Bargaining Agreement. Minimum Qualifications High school diploma or GED; at least 3 years of experience directly related to the duties and responsibilities specified. Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis. Preferred Qualifications Preferences should be supported in resume. Experience and/or capacity to perform repetitive tasks with efficiency and accuracy Experience with cash handling Experience with processing cash, check, or credit transactions accurately and efficiently Experience working with a Point-of-Sale (POS) system Experience performing account/drawer reconciliations Experience analyzing and interpreting financial data on individual or business accounts Experience working with a team and as a team member Experience with in-person, online, or call center customer service Experience communicating effectively, both verbally and in writing Strong organizational and follow-up skills Additional Requirements Campus Main - Albuquerque, NM Department Student Accounts Receivable Cashier (079C) Employment Type Staff Staff Type Regular - Full-Time Term End Date Status Non-Exempt Pay Hourly: $18.09 to $23.58 DOE Benefits Eligible This is a benefits eligible position. The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. In addition, UNM offers educational benefits through the tuition remission and dependent education programs. See the Benefits home page for a more information. ERB Statement As a condition of employment, eligible employees working greater than .25 FTE as determined by the New Mexico Education Retirement Act must make mandatory retirement contributions. For more information, review the Benefits Eligibility at a Glance grid. Background Check Required Yes For Best Consideration Date 2/3/2025 Eligible for Remote Work Yes Eligible for Remote Work Statement This position may qualify for a hybrid schedule based on performance post probation/trial period. While on trial period or probation, the expectation is to be in the office and on-site Monday - Friday, 8am - 5pm. Application Instructions Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application. Applicants must provide a cover letter communicating the interest in the position and how the preferences are met, provide names and contact information for at least 3 supervisory references, on the resume, indicate whether it is okay to contact current and prior supervisors. Official transcripts and evidence of licensure (if applicable), will be required of the selected candidate. The resume should include a complete work history, replete with beginning and ending dates of employment and hours worked each week. *Positions posted with a Staff Type of Regular* or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.** The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class. The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html. Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.