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Service Sales - Account Manager

Kroeschell Engineering
United States, Illinois, Arlington Heights
3222 North Kennicott Avenue (Show on map)
Jan 27, 2025

General Skills/Requirements

  • Proficiency in English
  • Strong interpersonal and oral/written communication skills
  • Attention to details with strong analytical and problem-solving abilities
  • Solid time management skills
  • Professional appearance
  • Ability to interact professionally with clients, subcontractors, and suppliers
  • Physically able to navigate/attend bid-walks and site visits at active construction sites
  • Clean criminal background and credit history
  • Must pass drug screening and background check (pre-employment and random)

Potential Job Responsibilities

  • Service Repair Sales, Contracts and Budget Estimating
    • Generate new sales/customers and maintain existing customer base
    • Maintain and build relationships with clients by offering competitive and accurate bids and providing innovative solutions to new and current customers
    • Propose Inspection contracts to prospective customers
    • Ability to read and understand mechanical piping, HVAC and Electrical drawings
    • Solicit quotations from suppliers and subcontractors to provide an accurate proposal to a customer's repair solution.
    • Prepare and submit proposals to customers
  • Project Management
    • Support our service technicians with providing repair pricing and scheduling the approved repairs or replacements
    • Manage multiple projects and technicians simultaneously with the Dispatch person and other account managers.
    • Review contracts to ensure compliance
    • Direct and monitor sold projects from start to completion
    • Meet with contractors and vendors to ensure quality product and timely deliveries
    • Create/process submittals, RFIs, change orders, billings, closeout documents and other project related documents/processes
    • Work with other Kroeschell team members to facilitate and oversee field crew installations and subcontractors on multiple projects - regular interaction with union tradesmen
    • Support service technicians and field staff with project needs
    • Visit projects to review work and ensure safe/on-time field installations.

Experience/Education

  • Prior experience as an Account Manager, Service Sales Individual within the commercial/industrial mechanical trade with estimating and/or project management (or technical training in mechanical HVAC field)
  • 5-10 years experience in the HVAC Service and repair industry
  • Basic knowledge of accounting
  • Proficient in Microsoft suite of general office programs

Possessing the above skills/experience not necessary to apply. Will provide training for the right candidate who possesses ample drive, work ethic, and ability to learn necessary concepts/skills

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