HJAIA MDF/IDF Facility Maintenance Support
 Spectraforce Technologies | |
 United States, Georgia, College Park | |
 Jan 24, 2025 | |
| The Aviation Information System division is requesting Facility Maintenance and Operation services for the Department of Aviation (DOA) at Hartsfield Jackson Atlanta International Airport for all Information Technology occupied Main Distribution Frame (MDF) and Intermediate Distribution (IDF) rooms within the Domestic (CPTC) & International Terminal Buildings, Concourses T, A, B, C, D, E, F and Exterior Remote locations on the Airport campus. Scope of Work Support Requirements: Selected Vendor shall provide support service types below: HVAC Systems Maintenance (PM services, repair, replacement) Electrical Systems Maintenance (Lighting, adds, moves, changes, etc.) Commercial grade Uninterrupted Power Supplies (UPS)(PM service, batteries replacement, unit replacement as needed) Fire Suppression/Clean agent Systems (PM service/annual inspections, repairs, replacements as required) Perform Structural Support (Leak, plumbing, structural, etc.) Conduct periodic quarterly cleaning services (Dust removal, IT Cabinets/Racks, floor cleaning, general overall cleaning) Facility Maintenance services shall include scheduling and managing periodic inspections, a comprehensive work order management process which provides facility management tasks and enables efficient management of maintenance work orders and preventative and corrective maintenance schedules. There should be consistent preventative maintenance checks on ALL applicable HVAC, Electrical Systems, Fire Suppression System, Structural support, and Commercial UPS devices contained in the identified IT MDF-IDF & dedicated SACS IDF rooms. Services is to be provided on twenty-four (24) hours, seven (7) days per week basis and should include ongoing preventative maintenance on all designated systems based on individual system recommended specifications. Response times will be required to be logged via a work order system for tracking and reporting. Work order priority requirement - SLAs will be required to ensure timely resolution to critical issues with all systems and align with the Aviation Information Systems response level as followed: Desired SLA Requirements Service Level Requirements - Business Hours Maximum Response Time Acknowledge 5 Minutes Respond 15 Minutes Resolve 45 Minutes Service Level Requirements - Non-Business Hours Maximum Response Time Acknowledge 15 Minutes Respond 30 Minutes Resolve 60 Minutes Any project work, including upgrading, repairing, removing, or replacing of existing systems or the addition of new systems shall only be conducted after the notification and written consent from the Department of Aviation (DOA) Aviation Information Systems Division. Reporting and Escalation Process The Reporting and Escalation process is crucial for maintaining transparency, accountability, and efficiency to the DOA. Therefore, a list of all essential point of contacts with their role and responsibility must be provided to include contact number and email addresses. Coverage Areas Below is the list of DOA - IT MDF/IDF rooms that have been evaluated and is required to be integrated into a comprehensive ongoing maintenance support program. Additional rooms may be added to the list in the future and will require coverage per the above requirements. IDF/MDF List - CPTC Location Room Area Concourse A AC1-1-B1 CPTC Concourse A AC1-1-2-C8 CPTC Concourse A AC2-1-I1-A CPTC Concourse A AC2-2-2-D3 CPTC Concourse A AC2-G-E1 CPTC Concourse A AC2-G-F1 CPTC Concourse A AN25-1-A3 CPTC Concourse A AN25-2-A2 CPTC Concourse A AN28-1-D2 CPTC Concourse A AN29-2-A2 CPTC Concourse A AS10-1-A2 CPTC Concourse A AS14-1-C3 CPTC Concourse A AS2-1-B2 CPTC Concourse B BC1-1-D1 CPTC Concourse B BC1-2-D18 CPTC Concourse B BC2-1-J3 CPTC Concourse B BC2-G-F1 CPTC Concourse B BC2-G-G1 CPTC Concourse B BN26-1-A2 CPTC Concourse B BN27-2-B8 CPTC Concourse B BN35-Z-B1 CPTC Concourse B BS10-2-B2 CPTC Concourse B BS14-1-E1 CPTC Concourse B BS7-2-A2 CPTC Concourse B BS8-1-C3 CPTC Concourse C CC2-G-D1-A CPTC Concourse C CCG-G-F1 CPTC Concourse C CN30-2-B5 CPTC Concourse C CN31-2-D1 CPTC Concourse C CN31-2-B1 CPTC Concourse C CN34-1-D1 CPTC Concourse C CN39-2-E2 CPTC Concourse C CN40-1-B1 CPTC Concourse C CS12-2-C1 CPTC Concourse C CS18-1-C1 CPTC Concourse C CS21-1-D1 CPTC Concourse C CS9-1-D1 CPTC Concourse D DC1-2-F2 CPTC Concourse D DC1-G-D1 CPTC Concourse D DN21-2-B1 CPTC Concourse D DN25-2-C1 CPTC Concourse D DN26-1-B6 CPTC Concourse D DN33-1-D2 CPTC Concourse D DN35-2-A1 CPTC Concourse D DS10-2-A3 CPTC Concourse D DS15-1-C1 CPTC Concourse D DS8-1-B3 CPTC Concourse E EC1-2-C1 CPTC Concourse E EC2-2-A5 CPTC Concourse E EC3-3-A2 CPTC Concourse E EC3-Z-A3 CPTC Concourse E EC4-1-M1 CPTC Concourse E EC4-Z-A2 CPTC Concourse E EE13-3-A3 CPTC Concourse E EE15-2-B1 CPTC Concourse E EE16-3-A1 CPTC Concourse E EN26-2-C1 CPTC Concourse E EN27-3-G2 CPTC Concourse E EN28-3-E1 CPTC Concourse E EN31-3-B1 CPTC Concourse E EN32-2-C1 CPTC Concourse E ES10-2-D1 CPTC Concourse E ES12-2-B2-A CPTC Concourse E ES4-2C1 CPTC Concourse E ES6-3-B2 CPTC Concourse E ES8-2-C1 CPTC Concourse F FC12-1-G2 CPTC Concourse F FC12-U-MI CPTC Concourse F FC13-U-J2 CPTC Concourse F FC14-1-D1 CPTC Concourse F FC15-U-C4 CPTC Concourse F FC15-U-C4A CPTC Concourse F FC16-2-B2 CPTC Concourse F FC16-3-B2 CPTC Concourse F FC16--4-B2 CPTC Concourse F FC16-U-D3 CPTC Concourse F FE18-1-C1 CPTC Concourse F FE18-3-B1 CPTC Concourse F FE18-U-C9-A CPTC Concourse F FE-19-2-A1 CPTC Concourse F FE19-4-A1 CPTC Concourse F FE19-U-A25 CPTC Concourse F FS10-2-A-1 CPTC Concourse F FS10-G-B1 CPTC Concourse F FS4-2-G1 CPTC Concourse F FS5-1-A1 CPTC Concourse F FS7-U-H2 CPTC Concourse F FS8-G-C1 CPTC Concourse F FS9-1-G1 CPTC Concourse F FS9-1-G1-A CPTC Concourse F FS9-2-D11 CPTC Main Terminal MA5-1-D6 CPTC Main Terminal MA-3-J5 CPTC Main Terminal MA5-2-A16 CPTC Main Terminal MA5-4-D2 CPTC Main Terminal MA6-2-H1 CPTC Main Terminal MA6-3-K1 CPTC Main Terminal ME1-1-E1 CPTC Main Terminal ME1-2-C4 CPTC Main Terminal ME1-2-C6 CPTC Main Terminal MN1-1-C11 CPTC Main Terminal MN1-1-J9 CPTC Main Terminal MN1-2-J1 CPTC Main Terminal MN2-1-G2-A CPTC Main Terminal MN3-1-G2-A CPTC Main Terminal MN5-2-B14 CPTC Main Terminal MN6-1-D1 CPTC Main Terminal MN6-1-E1 CPTC Main Terminal MN6-1-G1 CPTC Main Terminal MN9-1-B2 CPTC Main Terminal MN9-3-A7-A CPTC Main Terminal MS1-2-G4 CPTC Main Terminal MS2-2-A6 CPTC Main Terminal MS5-1-B3 CPTC Main Terminal MS5-1-B5 CPTC Main Terminal MS5-1-G1 CPTC Main Terminal MW7-1-E1 CPTC Main Terminal MW7-1-F1 CPTC Main Terminal MW7-1-F2 CPTC Main Terminal MW7-4-B7 CPTC Main Terminal MW7-4-F44 CPTC Main Terminal MW9-1-C15 CPTC Main Terminal MW9-1-E2 CPTC Main Terminal MW9-1-E4 CPTC Concourse T TN11-1-B4 CPTC Concourse T TN11-2-D2 CPTC Concourse T TN12-1-G1 CPTC Concourse T TN11-3-A16 CPTC Concourse T TN12-1-E1 CPTC Concourse T TN14-2-D1 CPTC Concourse T TN16-1-A2 CPTC Concourse T TN17-2-B4 CPTC Concourse T TN18-1-A5 CPTC Concourse T TS2-2-G1 CPTC Concourse T TS3-1-D9 CPTC Concourse T TS5-1-C2 CPTC Concourse T TS5-2-E2 CPTC Concourse T TS8-2-H1 CPTC Concourse A Train Level AC1-G-B3 CPTC Concourse B Apron Level BS14-1-C2 CPTC Concourse C Train Level CC2-G-D1 CPTC Concourse E Apron Level EC2-1-A1 CPTC Concourse E Level 2 EC4-2-A7 CPTC Concourse E Level 3 EC4-3-G13 CPTC Concourse E Level 2 EE13-2-A3 CPTC Concourse E Level 3 ES11-3-C2 CPTC Concourse F U Level | |