Dining Room Manager

Eskaton is a nonprofit senior services provider serving Northern California's older adults for over 55 years. With over 1,700 employees and 28 communities and services in Northern California, Eskaton is a great company to join and build your career.

Certified in 2022 as "A Great Place to Work," Eskaton genuinely cares about the financial security, health and well-being of their staff members. In addition to competitive pay and comprehensive benefits including a 401K retirement fund matching program, Eskaton employees appreciate knowing their work makes a real difference in the community and in the lives they touch.

At Eskaton, being inclusive is one of our core values. This means that we celebrate diversity and equity for all who live and work with us, building a culture of belonging and community across the aging spectrum.

Our Benefits include but are not limited to...

• Competitive Health Plan, including dental and vision coverage
• Company paid life insurance
• Wellness programs
• Employee Assistance Program
• 401K with Company Match Retirement Program (Minimum eligibility requirements apply)
• Paid Time Off programs
• Voluntary benefits & supplemental insurance available

This position is eligible for Eskaton's health benefits package the first of the month following 60 days of employment and Paid Time Off benefits program after 90 days of employment.

Position Summary:
The Dining Room Manager provide operations support to the Director of Culinary Services, acting as second in charge during director's absence. Supervise wait staff in the day-to-day operations of dining areas. Maintains commitment to providing a high quality, positive, safe physical and social environment for all residents and visitors.

The starting salary for this position ranges from $68,640 to $84,078 annually. Factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations may influence base pay offered.

Position Responsibilities include:

• Maintains warm, hospitable relations in all resident contacts while operating within budgeted guidelines.
  
  
• Promotes customer engagement activities and interacts with residents during meal times to monitor resident satisfaction or concerns about food service and develops plans to address as appropriate.
  
  
• Facilitates highest quality and safety practices in all food service standards and service to the residents in the dining room.
  
  
• Maintains sanitation and control standards in the dining room and wait stations.
  
  
• Ensures standards of cleanliness, hygiene, proper attire and health standards are maintained at all times by food service dining team.
  
  
• Maintains high level of professional appearance, demeanor, ethics and image of self and subordinates.
  
  
• Manages and oversees food service schedules.
  
  
• Communicates effectively between departments and corporate personnel.
  
  
• Assists with coordination of catering, banquets and activities.
  
  
• Monitors and evaluates food quality for presentation, temperature and serving portion size. Provides leadership and communicates with food production team for adjustments and shares resident feedback.
  
  
• Monitors and evaluates table service adequacy for timing, etiquette and thoroughness; provides service hospitality training and adjustments as appropriate.
  
  
• Promotes the success of others.

QUALIFICATIONS

Education:
Must possess a high school diploma or equivalent. ServSafe certificate required.

Training and Experience:
Three years' previous experience in dining services. Two years' supervisory experience preferred.

Job Knowledge:
Ability to understand and work harmoniously with residents, staff and healthcare professionals. Ability to maintain high professional and ethical standards.

The final candidate must successfully pass Eskaton's post offer, pre-employment testing which includes a criminal background check, drug test, COVID test, TB screen test and health screen.

Eskaton is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.