Application Support Analyst II

TEKsystems
$25.00 - $35.00 / hr
life insurance, sick time, 401(k), retirement plan

Jan 22, 2025
Top Skills' DetailsTop 3: 1. 2+ years' Experience within Application Support doing troubleshooting and configuration for Applications and ERP platforms 2. Experience driving process/continuous improvement to reduce repeat future tasks/tickets 3. Experience with coding/scripting to drive automation of tasks 4. experience with ServiceNow or comparable platform as that is main ticketing platform Description - troubleshoot level II tickets coming through ServiceNow/email, etc. - Support and troubleshoot Applications - Support and troubleshoot ERP Platforms - Provide customer service to internal API Group employees and Operating companies - provide strong documentations of resolved tickets - drive continuous improvement around repeat tasks tied to applications/ERPs in scope - provide automation as needed around continuous improvement leveraging PowerShell, python or other relevant languages Skills ERP, Application support, Application troubleshooting, Support, Automation Top Skills Details ERP, Application support, Application troubleshooting, Support, Automation Additional Skills & Qualifications N/A Experience Level Intermediate Level Pay and Benefits The pay range for this position is $25.00 - $35.00 Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in New Brighton,MN. Application Deadline This position will be accepting applications until Feb 1, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.