Sales Support Specialist

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Job Title: Sales Support Specialist

Location(s): Arlington Heights, IL

• The Sales Support Specialist serves as primary point of contact for the Branch Service Manager.
• The Sales Support Specialist is responsible for supporting the complete lifecycle such as participating in field sales quotations, including but not limited and other duties as assigned.

• Work with Sales Professional and field teams for day-to-day activities specific to his/her needs.
• Review and update expired quotes, manage current sales/customer assignments and update in NXGEN, manage accuracy of quotes daily, update any customer contact information, communicate with service sales on current opportunities participate in bi-weekly service sales-call.
• Help support Service Agreement quotes with customer follow-ups.
• Communicate with field team on status of current quotes.
• Help support accuracy between Salesforce/NXGEN.
• Participate in sales meetings/conference calls, as needed, both internally and with customers to discuss account needs.
• Other duties as assigned.

• High school diploma or its equivalent required.
• Associate degree or BS degree in Business, Marketing, or technical field preferred.

• Positive attitude and strong personality to work directly with a demanding customer.
• Strong keyboarding and typing skills with high level of accuracy and attention to detail.
• Proficient in MS Office with strong emphasis in Word, Excel and Outlook.
• Ability to multi-task and establish work priorities.
• Excellent written and verbal communication skills coupled with demonstrated judgment skills Knowledge of or ability to learn JCI's operating systems.
• Strong organizational skills Strong work ethic, Broad proficiency in customer relations, presentations, and sales motivation.
• Highly motivated self-starter with an eye for detail.
• Strong/excellent attendance history required.