Payroll Supervisor- NOAM Region

The dedicated Payroll Supervisor will supervise a team to ensure the accurate and timely processing of payroll for over 50,000 employees across North America (NOAM). This role involves overseeing payroll coordinators, resolving complex payroll issues, and maintaining compliance with all government reporting requirements. The Payroll Supervisor will have strong leadership skills, a keen eye for detail, and the ability to foster relationships with key business partners. Additionally, this role requires staying updated on legal requirements and driving process improvement initiatives to enhance efficiency and accuracy. The Payroll Supervisor will also develop, implement, update, and monitor internal controls over NOAM's payroll processes to ensure financial data accuracy, asset protection, and employee data privacy.

Because this role involves access to confidential financial information, the Company has determined that a review of criminal history is necessary to protect the business and its operations and reputation and to provide similar protections for its clients and potential investments.

CORE RESPONSIBILITIES AND TASKS:

• Supervise Payroll Coordinators to ensure accurate and timely end-to-end payroll processing for over 50,000 employees, while adhering to all government reporting requirements for earnings, deductions, and taxes in a fast-paced, multi-state environment.
• Assist with hands on payroll processing and provide backup support to the team and Assistant Payroll Manager.
• Review and approve the work of Payroll Coordinators to ensure data accuracy and compliance with payroll processes and procedures, offering support and expertise.
• Serve as an escalation point for complex payroll questions, resolving issues by examining root causes and providing expert guidance.
• Lead, motivate, and develop a team of payroll professionals, providing training and identifying development opportunities while ensuring compliance with SOX controls and governmental regulations.
• Complete bi-weekly metrics reporting, summarizing data and payroll cases to create solutions for continuous improvement and correcting deficiencies.
• Partner with regional HR, Sherwin Business Services, and accounting/finance staff to harmonize and streamline pay policies and procedures, ensuring compliance with timekeeping, payroll processing, and governmental reporting requirements.
• Drive process improvement initiatives by driving best practices, creating, and updating standard operating procedures.

POSITION REQUIREMENTS

FORMAL EDUCATION:

Required:

• Bachelor's degree or equivalent experience

Preferred:

• CPP Certification, Bachelor's degree in accounting/finance or related business administration

KNOWLEDGE & EXPERIENCE:

Required:

• 5+ years of North America payroll experience
• Significant experience with knowledge of all aspects of payroll processes and related systems, including garnishments, benefits, taxes, time & attendance collection for multiple countries (regional exposure).
• Demonstrated ability to manage, provide direction, and lead a team toward goal achievement.
• Exceptional written and verbal communications skills.
• Excellent problem solving and conflict resolution capabilities.
• Demonstrated ability to manage change and re-engineer processes.
• Organized, self-motivated, detail oriented, and able to shift priorities.
• Capability to synthesize and analyze information quickly and make informed decisions.
• Strong commitment to customer service.

Preferred:

• Project management experience
• Ceridian Dayforce system experience
• Bilingual fluency in both English and Spanish
• Experience working for a global company

TECHNICAL/SKILL REQUIREMENTS:

Required:

• A demonstrated understanding of all aspects of payroll processes and related systems; including, but not limited to, benefits, taxes, and time and attendance collection.
• The ability to review regulatory publications, understand technical terminology and easily determine the effect pending and/or newly enacted legislation will have on current Department procedures.
• Analytical reporting and excel skills