Senior Technical Program Manager
 Microsoft | |
 United States, Washington, Redmond | |
 Jan 22, 2025 | |
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OverviewIn alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day. Microsoft Cloud Operations and Innovation (CO+I) is the engine that powers our cloud services.Our infrastructure is comprised of a large global portfolio of more than one hundred datacenters and one million servers.Our foundation is built upon and managed by a team of subject matter experts, who work tirelessly to support digital services for more than one billion customers and twenty million businesses in over ninety countries worldwide. As a Senior Technical Program Manager on the CO+I Critical Environment Service Intelligence (CESI) team, you will be responsible for help defining a comprehensive metric to talk about the health of the critical environment sensors that are used to support the data centers worldwide. You will partner with multiple CO+I teams to develop and deliver this solution. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities Partner with data engineering to research and develop a robust solution for validating site EPMS (Energy Performance Management System) and BAS (Building Automation System) data systems against cloud telemetry data. This involves collaborating closely with data engineers to design and implement validation protocols, ensuring data integrity and consistency between on-site systems and cloud-based telemetry. The goal is to enhance the accuracy and reliability of our data systems, enabling better decision-making and operational efficiency.Define and develop a comprehensive metric to assess the health of our sensors. This includes evaluating sensor accuracy, reliability, and responsiveness, as well as identifying any potential issues or areas for improvement. When unhealthy sensors are identified, work collaboratively with relevant teams to push for resolution, ensuring that corrective actions are taken promptly. The goal is to ensure that our sensors are providing accurate and timely data to support our critical environment telemetry.Foster effective communication by regularly updating stakeholders on project progress, challenges, and milestones. This includes preparing and delivering clear and concise reports, presentations, and documentation. Additionally, facilitate cross-functional collaboration by organizing and leading meetings, ensuring that all team members are aligned and informed. | |