Design Operations Program Manager

TEKsystems
$60.00 - $85.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Michigan, Warren
Jan 19, 2025
Open to 100% remote candidates Must be able to go W2 with client Description Our client's team is growing substantially and they are adding to their team! These UX Program Managers should have an interest in working on a-lot of different types of projects as they will not solely be hired for one thing. Our client is in the process of building out their design studio more efficiently and their Digital Program Managers will work across several different products. Potential candidates should come from digital and have experience and interest in supporting mostly B2C projects. The initial area this DPM will support is the eCommerce workstream. They will provide oversight and operationally work along side a group of designers to make sure work is accounted for and tracked and managed accordingly. They are the team members that enable people. process and projects and are truly the glue that binds these teams together. Design Ops is the secret sauce - They are the dot connectors that understand design and how it gets done. They are good communicators, with an ability to turn ideas into action. They lead. They manage projects and programs and help to execute strategic priorities for design leadership. They help the teams navigate through the design process and connect people to the right answers. Design Operations focuses on the HOW so that design can focus on the WHAT. Design Operations is a growing community of practice with CX: enabling People, Processes and Projects so designers can focus on designing. As a Design Program Manager, you will lead and facilitate the planning, execution, and transition of various CX design projects and programs in partnership with Design Leadership. Your day-to-day Program Management and process guidance skills will ensure that CX design activities and programs meet project scope, schedule, and quality expectations throughout the entire design life cycle. This role plays a critical factor in our design success by facilitating, managing, and documenting design roadmaps in partnership with our product teams, enabling successful work breakdown activities and navigating our expansive ecosystem of stakeholders. Role and Responsibilities: Proactively solves day-to-day problems and exercises good judgment not only in solving problems, but also in determining when to escalate issues within the organization. Describe program requirements, collaborates in the development of deliverables, supports the ongoing activities of workstream programs and identifies opportunities. Contributes toward the evolution of design operations within CX by proposing and experimenting with processes to determine operational best practices. Consults with Product Management and Execution team members on pre-commitment project scoping. Monitors project progress against the proposed plans including budgets, timelines, quality criteria and risk management. Acts as an internal quality control check for all programs and projects to ensure they meet Cx Studio requirements REQUIRED Skills and Experience 6+ years of experience in project management, program management or product management with an emphasis on software products, managing project teams and leading creative execution. MUST HAVE E-Commerce Experience.* Proven in-depth knowledge of Project Management Body of Knowledge (PMBOK) disciplines and work experience on large-scale projects/programs with a successful delivery record Bachelor's degree in Communications, Information Management, Engineering, Business, or other related discipline required Project Management Professional (PMP) or Project Management Institute (PMI) certification or SAFE certification required, other PM certifications will be considered Pay and Benefits* The pay range for this position is $60.00 - $85.00 Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position will be accepting applications until Jan 23, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.