Finance Operations Transformation Director

The Opportunity:

As a Delivery Hub Executive, you will provide leadership to the key essential functions within our Financial Operations Shared Services. You will identify, qualify, prioritize, and manage implementation of process and technology improvements that meet business needs and improve service experience. As an operational excellence professional, you have the experience and skills to ensure our Delivery Hub operations are effective, efficient, timely, and scalable. You will interface with both internal and external customers, along with Booz Allen leadership, to truly understand business needs and gain insight into financial operations. You will monitor, analyze, and benchmark established metrics identifying areas for improvement and create and foster strong cross-functional relationships. As a trusted adviser, you will support the strategic direction of our financial operations shared services, anticipate key trends, opportunities, and vulnerabilities, and facilitate the development of our responses while modeling company values, ensuring company compliance with all requirements and auditing shared services processes. This position is located in Norfolk, VA. Due to the nature of work performed within this facility, U.S. citizenship is required.

What You'll Work On:

• Partner with Delivery Hub and Finance Centers of Excellence (COE) leaders to design and execute transformative change in support of corporate strategies.

• Partner with firmwide and Delivery Hub Communications and Change teams to ensure smooth transitions and adoption of new FinOps-related processes and systems and proactive engagement of key stakeholders.

• Partner with Delivery Hub leaders, FinOps SMEs, Finance COEs, and other stakeholders to identify and implement process improvements to enhance efficiency and effectiveness of FinOps functions.

• Partner with FinOps SMEs, Finance COEs, and ETSS to explore opportunities to implement technology solutions to streamline operations and improve data management across FinOps functions.

• Build strong relationships with key stakeholders to ensure alignment and support for transformation initiatives.

• Work with Delivery Hub leaders, corporate finance, and key stakeholders to clearly articulate and monitor progress against ROI measurements.

• Ensure all transformation efforts and related changes comply with legal and regulatory requirements.

Join us. The world can't wait.

You Have:

• 12+ years of experience in finance

• 8+ years of program management experience, including managing all aspects of complex efforts to ensure program elements are implemented, accepted, and accomplished on deadline

• 5+ years of experience in a leadership role focused on finance transformation

• Experience identifying underperforming transactional processes and working with stakeholders and functional SMEs to design and implement operational efficiencies and process improvements

• Experience overseeing the administration of programs while simultaneously developing and recommending new programs to higher-level management

• Experience working with leadership to analyze performance indicators, identify areas to be optimized, develop recommendations, and ensure implementation of solutions

• Experience analyzing customer data, maintaining key metrics and associated reporting, presenting data, and proposing solutions to identify continuous improvements in efficiency and quality service delivery

• Ability to quickly adjust to changing circumstances, embrace new ideas, and navigate uncertainty during the transformation process

• HS diploma or GED

Nice If You Have:

• Experience with federal government contracts

• Experience with shared services

• Experience with digital transformation efforts

• Ability to navigate the matrix and influence across all levels of the organization

• Possession of excellent analytical skills

• Possession of excellent communication skills

• Bachelor's degree

• Process Improvement Certification, such as Six Sigma Certification

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Identity Statement

As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Work Model
Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.

• If this position is listed as remote or hybrid, you'll periodically work from a Booz Allen or client site facility.
• If this position is listed as onsite, you'll work with colleagues and clients in person, as needed for the specific role.

EEO Commitment

We're an equal employment opportunity/affirmative action employer that empowers our people to fearlessly drive change - no matter their race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law.