Technical Training Professional

Title: Technical Training Specialist

Job Location: *Hybrid | Portland, OR | Westminster, CO | Possible Remote

B2W Software headquartered on the historic Portsmouth, NH empowers heavy civil construction companies to win more work and complete it more profitably.

The Company's highly differentiated ONE Platform connects people, resources, and construction workflows through interoperable software modules for estimating, scheduling, and dispatching, field tracking, equipment maintenance, safety, and reporting. Unlike disparate solutions, the ONE Platform is unified by a single operational database and can be rapidly deployed by contractors of all sizes on premise or in the Cloud.

Job Description

Training Specialists are responsible for delivering online and on-location training classes to construction companies primarily those getting started with B2W Software applications. The ability to maintain an aggressive travel schedule is a key requirement for this role. Other responsibilities include participation in the development of training curriculum, involvement in content planning and delivery of content for our annual user conference, and the creation of detailed communications back to the office based on your client experiences.

Primary Responsibilities

• Deliver online and onsite software training to new and existing clients

• Manage job-related travel and accommodations

• Compile detailed notes for each client training session

• Communicate patterns and trends based on collective client-facing experience

• Deliver online and in-house training to new and existing clients

• Deliver internal training to new B2W Software employees

• Contribute to the development of training course materials, CBTs, and training videos

• Contribute to the planning and presentation of training sessions at annual User Conference

• Perform other related duties and projects as assigned by your supervisor

Qualifications & Requirements

• Minimum of 3 years' experience in software and/or technical training

• Bachelor's degree in a field suitable to the role

• Ability to present complex information to a variety of audiences

• Strong communication and interpersonal skills

• Excellent verbal, written, and problem-solving abilities

• Exceptional troubleshooting and assessment skills

• Demonstrated understanding of computers and use of software applications

• A plus to have experience with Department of Transporation or Trimble Business Center

• Reliable Self-starter, ability to work with minimal supervision

• Valid driver's license and a U.S. Passport (for international travel)

• Meet requirements to operate a motor vehicle in Canadian Provinces

• Favorable credit history required for corporate AMEX

• Travel 50% to 75% onsite with customer

Trimble's Inclusiveness Commitment

We believe in celebrating our differences. That is why our diversity is our strength. To us, that means actively participating in opportunities to be inclusive. Diversity, Equity, and Inclusion have guided our current success while also moving our desire to improve. We actively seek to add members to our community who represent our customers and the places we live and work.

We have programs in place to make sure our people are seen, heard, and welcomed and most importantly that they know they belong, no matter who they are or where they are coming from.

*About Your Location

Under a flexible work arrangement (hybrid), this resource primarily supports the Construction Sector and works collaboratively across the Support, Development, and Product teams. In a hybrid role, you will work with your manager to establish a mutually agreeable schedule for your time working in the office based on the position and the business need. Typically hybrid positions are 1-3 days per week, or 20%-60% of the month in the office.

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