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Specialist, Leaves and Accommodations

Petco
401(k)
United States, Texas, Austin
Jan 18, 2025

Create a healthier, brighter future for pets, pet parents and people!

If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.

Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.

  • We love all pets like our own
  • We're the future of the pet industry
  • We're here to improve lives
  • We drive outstanding results together
  • We're welcome as we are

Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco.

Position Purpose

The Leave and Accommodation Specialist is a subject matter expert who provides consultative support regarding leave of absence and accommodation processes. They resolve escalated leave situations and lead the interactive process to find reasonable accommodations under the ADA or other applicable laws. This individual will advise on best practices and compliance practices related to federal, state and local leave and accommodation laws.

Key Responsibilities

  • Consults vendors and internal partners on policies, process steps, leave management best practices, leave pay discrepancies, associate feedback, and escalated case review. Serves as subject matter expert on concerns related to the leave management process. Conducts research and resolves escalated cases within specified service level agreements while adhering to company policy and in compliance with federal, state, and local leave laws.

  • Owns the review and recommendation of leave and at work accommodations. This includes transitional work assignments or long-term accommodation based on restrictions and available work. Actively engages with the associates, leaders, internal partners, and external partners during the ADAAA interactive process, including understanding and explaining reasonable accommodation, undue hardship, and the reassignment process. Provides proficient and cost-effective accommodation recommendations that both support the associate and the business. Educates and influences internal partners to support a final determination of reasonable accommodations.

  • Manages the return-to-work process for associates returning to work from a leave of absence which includes timely communication of return to work, identifying resources needed for a successful return to work, and timely updating their status in the system.

  • Actively identifies points of confusion or lack of knowledge with leave of absence or accommodations. Recommends program or plan enhancements that positively impact the efficiency and quality of service delivery and satisfaction in the leave experience. Identifies, coordinates, and assists with creating internal training materials, communications and documents related to leave and accommodation management.

  • Produce and manage reporting metrics and analytics for leave cases.

  • Stay informed about industry best practices and relevant laws, such as FMLA, State and ADA, to maintain compliance.

  • Performs other duties as assigned

  • Complies with all policies and standards

Job Requirements

  • Bachelor's Degree or equivalent experience Required

  • 3-5 years Relevant experience Required

  • Knowledge of federal and state leave laws, specifically FMLA, ADAAA, USERRA, Pregnancy Discrimination Act and the knowledge of interplay between FMLA, ADAAA and other leave laws. (High proficiency)

  • Demonstrated experience with more complex long term leave accommodations/transition work assignments with an ability to independently research issues and make effective recommendations using critical thinking skills. (High proficiency)

  • Provides excellent employee experience throughout the LOA cycle by providing correspondence that clearly and concisely communicates leave information and timelines, as needed. (High proficiency)

  • Ability to analyze, problem solve, organize and manage multiple priorities and effectively follow up in a fast-paced environment. (High proficiency)

  • Ability to build strong relationships across all levels of organization with excellent interpersonal and conflict resolution skills. (High proficiency)

  • Sound judgement and the ability to handle sensitive and confidential information appropriately. (High proficiency)

  • Excellent written and verbal communication abilities. (High proficiency)

  • Experience in leave and disability vendor management. (Medium proficiency)

  • Microsoft Office Suite, HR systems (Medium proficiency)

  • Experience working with HRIS and time management systems. (Medium proficiency)

#LI-AT2

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied.

$51,000.00 - $76,500.00

/ year

For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO -see https://careers.petco.com/us/en/key-benefits

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