Learning Experience Consultant

Ready to help us transform healthcare? Bring your true colors to blue.

This role is eligible for our FLEX persona.

We are looking for an energetic, creative, and agile Learning Experience Consultant to play a vital role in enhancing the employee learning experience, driving impactful communication strategies, and ensuring the seamless administration of our learning programs in addition to supporting organizational effectiveness consulting across the business. This role requires a strong understanding of adult learning principles, excellent communication skills, and a proven ability to leverage technology to deliver exceptional learning experiences.

If you thrive in a fast-paced environment and are eager to make a significant impact on employee learning experience, we encourage you to apply.

What You'll Do:

Elevate the Learning Experience

• Oversee corporate-wide training calendar and provide holistic perspective to ensure optimal scheduling and equitable opportunities.
• Develop and implement effective communication strategies and materials (e.g. newsletters, promotional materials, user guides, video tutorials) to promote learning opportunities and resources across the organization.
• Proactively identify and address barriers to learning, ensuring a positive and supportive learning environment.

Organizational Effectiveness Consulting

• Own the scoping,planning, and execution of assignedorganizational consultingengagements in partnership with HRBusinessPartners and executiveleaders.
• Complete quantitative and qualitative analyses tosupportprojectobjectives and develop deliverables with minimal supervision (e.g. project plans, PowerPoint presentations, status reports)
• Present updates, findings, and recommendations to projectsponsors and otherleadersand associates at all levels of the organization.

Learning & Vendor Management

• Provide strategic oversight in partnership with HR Information Systems team to implement learning experiences in Workday Learning.
• Own relationships with several training vendors and identify forward-thinking newvendorsto addressbusinessneeds.

Training & Facilitation Support

• Design and facilitatemeetings, workgroups, andtraining sessionsas needed.

What You'll Need:

• 5+ years of relevant experience preferred (i.e.human resources, people operations,business process improvement, organizational assessments,change management,project managementor related)
• Knowledge and application ofWorkday Learning, strongly preferred
• Strong written andverbal communication skills, includingpresentationskills, required
• Strongquantitative analysisskills required
• Advanced proficiency inExcelandPowerPoint
• Bachelor's degree (or equivalent experience) required
• Ability towork independently
• Desire to learn;growth mindset

What You'll Gain:

Whether it's consulting with the business, facilitating workshops, or designing learning experiences, you will have variety in your workday! You will be a part of a team that is collaborative, innovative, and passionate about developing employees to reach their fullest potential. This role is uniquely positioned such that you will collaborate with nearly all areas of HR and use your knowledge and experience to impact our organization at the enterprise level.

#LI-HYBRID

High school degree or equivalent required unless otherwise noted above

The job posting range is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs and affordability.

This job is also eligible for variable pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and a suite of well-being benefits to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

WHY Blue Cross Blue Shield of MA?

We understand that theconfidence gapandimposter syndromecan prevent amazing candidates coming our way, so please don't hesitate to apply. We'd love to hear from you. You might be just what we need for this role or possibly another one at Blue Cross Blue Shield of MA. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be brilliant. We encourage you to bring us your true colors, , your perspectives, and your experiences. It's in our differences that we will remain relentless in our pursuit to transform healthcare for ALL.

As an employer, we are committed to investing in your development and providing the necessary resources to enable your success. Learn how we are dedicated to creating an inclusive and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path by visiting ourCompany Culturepage. If this sounds like something you'd like to be a part of, we'd love to hear from you. You can also join ourTalent Communityto stay "in the know" on all things Blue.

At Blue Cross Blue Shield of Massachusetts, we believe in wellness and that work/life balance is a key part of associate wellbeing. For more information on how we work and support that work/life balance visit our "How We Work" Page.