Mortgage Loan Servicing Specialist

The primary responsibilities of the Mortgage Loan Servicing Specialist include maintaining escrows on first mortgage loans and maintaining mortgage lending ledgers. Servicing Specialists maintain mortgage insurance, property tax, hazard and flood insurance escrows, including remitting timely payments to payees.

• Oversee rate and payment changes on mortgage balloon loans. Prepare required modification documents for signature, update servicing system to reflect payment and term changes.
• Coordinate all post-closing general ledger posting/balancing of funds after loan is closed.
• Oversee timely payment to Veridian's appraisers.
• Provide point of contact problem solving and assistance for staff and members.
• Disburse construction loan and escrow holdback funds after reviewing the proper documentation. Track construction progress, lien waivers, and surveys. Coordinate communications with members and contractors on construction loans. Verify accuracy of construction loan documents.
• Work with staff and members on questions on payment changes from the annual analysis of mortgage loan escrow accounts.
• Communicate with county treasurers and our third party tax vendor on member property taxes. Update servicing system to reflect changes to ensure timely payment of taxes.
• Coordinate payment of escrowed insurance premiums (homeowner, mortgage, flood, force placed) with third party vendor. Update servicing system to reflect changes.
• Balance real estate general ledgers on a daily basis.
• Generate weekly and monthly reports as required.
• Balance and remit investor funds.
• Work with Veridian's collateral protection insurance (CPI) vendor and add force placed insurance to mortgages in the servicing system.
• Maintain and report loan status and balances to investors on a monthly basis.
• Ability, availability, and willingness to work flexible hours to accommodate loan volume during periods of peak demand.