Development and Operations Coordinator

Position Summary:

The Development and Operations Coordinator works alongside a dynamic development team and Executive Director while being responsible for supporting the team to implement chapter Walk to End Alzheimer's events, The Longest Day events, and Relationship events. In addition, this position facilitates smooth operation of the chapter office, including providing general office support to the Executive Director and Lead Team. This position also works with the home office Human Resources (HR) and Finance teams in relation to any chapter operation needs. Providing outstanding customer service, being a positive, enthusiastic professional, and being able to build relationships with internal and external constituents and volunteers are key aspects of this position.

Responsibilities

Essential functions and responsibilities include, but are not limited to:

DEVELOPMENT: 70%

Event Support

• Handle all money processes for chapter Events (sponsor entry, accurately accounting for funds to appropriate teams, Walks, and sponsors).
• Provide administrative and coordination support for development activities including direct mail, bulk mailings, special events, identifying prospective supports, donor cultivation, planned giving, recognition activities, and tribute programs.
• Manage inventory of all Walk-related supplies and materials and fulfill fundraising supply request orders. Track and confirm receipt of orders/deliveries and event signage. Ensure standards are being followed.
• Track and oversee insurance process for Walks.
• Provide administrative and coordination support for communications projects including updating web pages.
• Act as staff point-person for relationship event database management.
• Attend events as directed.

Team Support

• Assist Development Director, Walk Director/Managers, and Event Managers as needed.
• Support team in event day preparation by ensuring all necessary signs and supplies are designated and available for each respective event.
• Input confidential charitable gift information, prepare and process gift acknowledgments promptly, prepare reports, and ensure data accuracy.
• Create, review and finalize event materials with the Development lead (if applicable) and Event Managers.
• Control chapter event expenses by completing purchase orders and payment request forms accurately and in a timely manner.
• Set-up and execute video meetings as needed (team meetings, Walk wrap around events, etc.).
• Phone outreach to past participants and donors.
• Other duties as assigned by Development Director.

OPERATIONS: 30%

• Answer chapter phone lines and direct calls to the appropriate staff member or department.
• Greet visitors to the office, ensuring guests are comfortable and connected with the right office personnel. Directly interact with donors, including answering development and organization inquiries and accepting donations.
• Maintain and troubleshoot office equipment, ordering repairs and maintenance work for general office space and equipment, including photocopiers and video conferencing equipment.
• Liaison with local building management for communications, service, repairs and security items.
• Material organization, support and maintain needed inventory and ordering.

EXECUTIVE SUPPORT:

• Facilitate optimal chapter organization by providing support to Executive Director and chapter Board.
• Support the chapter with operational tasks, such as managing logistics, planning and execution of chapter-wide meetings, coordinating office support, and assisting with Finance and HR as needed.
• Maintain an organizational climate that attracts, motivates, supports, and retains high-quality staff and volunteers who are committed to serving individuals and families.
• Other duties as assigned by Executive Director.

FINANCE:

• Support the Office of the Regional Finance Director by managing chapter Accounts Payable and vendor accounts, providing assistance on requested finance projects, accounting system and procedures.
• Manage chapter vendor relationships, identifying payment and account best practices.
• Coordinate entries for all new vendors and invoices.
• Assist staff with monthly reporting of credit cards expenses and personal expenses,
• Support the chapter General Operations budget under the direction of Executive Director.
• Process all incoming mail, including cash and check donations for the chapter, working with Regional Finance Director. Retrieve and send mailings and communicate with the post office/mail service as needed.

Key Educational/ Professional Requirements

• Bachelor's degree or equivalent preferred
• 2-3 years of office administrative experience
• Proficient in Google Drive (Sheets, Docs, etc.), Microsoft Office Suite, Excel, and PowerPoint
• Willingness to work evenings, weekends, and flexible work schedule when necessary.
• Ability to operate a motor vehicle. Must be in possession of a valid driver's license and insurance.
• Effective written communication skills, include English usage, grammar, and spelling.

Ability to compose general business correspondence and review own work for accuracy.

• Effective oral communication and customer service/interpersonal skills and ability to encourage teamwork and work cooperatively with others.
• Dependable and accurate with details. Ability to accurately maintain records, prepare reports, and coordinate multiple projects, effective logistical coordination skills.
• Ability to lift 50 pounds.
• Maintain professional personal demeanor and presence in person and via telephone with internal and external customers.
• Ability to work well on a team is essential.
• Punctuality with an appreciation of the impact of effective coverage to the success of the association
• Superior self-management skills, as an independent initiative to collaborate with others are essential.
• Deadline-driven, incorporating effective planning and time management strategies that support the collaborative delivery of results.
• Ability to multitask in a fast-paced

Development and Operations Coordinator

Location: Overland Park, Kansas (in office)

Full time: 37.5 minimum hours per week (hourly)

Grade: 203

Reports To: Executive Director

Who We Are:

The Alzheimer's Association is the leading voluntary health organization in Alzheimer's care, support and research. Our mission is to lead the way to end Alzheimer's and all other dementia- by accelerating global research, driving risk reduction and early detection, and maximizing quality care and support.

The Alzheimer's Association announced a landmark $100 million investment in research for 2023. This unparalleled commitment is illustrative of the momentum we are building in dementia research - our investments today will lead to breakthroughs tomorrow.

At the Alzheimer's Association, our employees are at the core of all we do. Our network of more than 1,900 employees across the United States makes a difference each and every day for those impacted by Alzheimer's and those at risk for the disease.

We warmly invite qualified applicants to consider this opportunity to make a life-changing impact on the millions living with Alzheimer's, their caregivers and those that may develop the disease in the future. Read on to learn more about the role, then visit our website www.alz.org/jobs to explore who we are and why we've been recognized as a Best Place to Work for the last twelve years in a row.

At the Alzheimer's Association, we believe that diverse perspectives are critical to achieving health equity - meaning that all communities have a fair and just opportunity for early diagnosis and access to risk reduction and quality care. The Association is committed to engaging underrepresented and underserved communities and responding with resources and education to address the disproportionate impact of Alzheimer's and dementia.

The Alzheimer's Association is committed to diversity, equity and inclusion in the workplace and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Employees working 24 hours/week or more are eligible for a comprehensive benefits package, including medical, dental, vision, flex accounts, short and long-term disability, life insurance, long term care insurance, tuition reimbursement, generous Paid Time Off, 12 annual holidays and Paid Family Leave, as well as an annual Cultural & Heritage Day and Volunteer Day of their choosing. They are also eligible for our gold standard 401(k) retirement plan.

Full time employees (37.5 hours/week), will enjoy all of the above plus an annual School Visitation Day and an Elder Care Facility Day of their choosing.