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Description Bring your IT career and talents to CDW, where you can have a greater impact, be inspired by our mission and excited about your career and future.A Fortune 200 leader, we're the driven professionals and technology experts companies turn to most to solve their IT challenges. At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW. Job Summary The Integrated Services Engagement Specialist (ISE) is responsible for selling the Collaboration portfolio of solutions and services. This includes, Unified Communications and Contact Center (UCaaS, CCaaS) hardware and software, and carrier service provider products and services. The ISE role will maintain internal account manager and field seller relationships as well as establishes, maintains, and develops business, social, and civic relationships with clients, potential clients, and CDW Account Executives in the assigned territory to enhance the potential for meeting the objectives of maximum profitability and growth through effective sales and services. What you will do:
Support the development of business opportunities within the Integrated Services Engagement Specialist Exceed assigned revenue and pipeline quota objectives by successfully identifying and closing high-end revenue opportunities requiring solutions offered by our Integrated Services Engagement Provide consultative solution aid to customers in the development of their requirements. Understand customer requirements and assist in the qualification processes by utilizing the company's standard products and services portfolio. Responsible for all technical content of the proposal process. Including RFI, RFQ and RFP responses and all technical designs. Possess deep technical knowledge of the entire CDW Integrated Services Engagement portfolio. Provide internal and external thought leadership in relation to Telecommunications, , Managed Services, collaboration hardware and software, and cloud based technologies and delivery methods. Be knowledgeable (industry expert) about products, applications, technical service, market conditions, competitive activities, advertising and promotional trends through the reading of pertinent literature and consulting with marketing and technical services. Maintain credible knowledge of competing technologies and solutions. Participate with CDW Account Managers in winning customer commitment by carrying out specific tasks. Generally, this will include presenting CDW technical capabilities and the Collaboration Portfolios to assist in the sales cycles and closing of sales. Analyze the client needs and interests and manage client satisfaction issues as well as make telephone and in-person calls and presentations to clients and potential clients. Ensure strong, effective market share of many Collaboration solutions by providing direction and information on solutions and being capable of effectively contracting each partner from the other. Evaluate performance results and make adjustments as needed. Coordinate sales efforts with the CDW Account Managers, management, and other technical service groups. Monitors competitive activity, oversees product information and identifies customer needs. Coordinate sales efforts with the sales management, marketing, order/billing, and technical service groups. Provide strong existing client management and outgoing business development efforts to optimize effective market coverage. Actively work with CDW Account Managers to attach all Integrated Services Engagement portfolio service providers to prospective hardware and services opportunities as documented in the sales pipelines. Update sales projections and pipeline data weekly to Management.
What we expect of you:
Minimum 5 years of experience as CDW coworker or 5 years related experience within an organization with Collaboration/Telecom, Cloud or Managed Services Sales experience in a growth environment 5 years of experience working in channel management (internal promotions, sales motivation, working with internal sales representatives)
Required Qualifications
Experience in presenting and training to large groups Experience in presenting and training to large groups Ability to keep abreast of the products, applications, technical service, market conditions, competitive activities, advertising, and promotional trends through the reading of pertinent literature and consulting with product development Thorough knowledge of client's products and services preferred Effective communication skills both oral and written using a variety of styles and techniques appropriate to the audience Applicant should demonstrate solid attention to detail with a penchant for accuracy Enjoys working with scheduled deadlines Works well with customers, vendors and management Ability and willingness to travel up to 25% or as needed to other CDW locations, meetings and client sites Ability to understand, remember, and apply oral and/or written instructions or other information. Ability to organize thoughts and ideas into understandable terminology. Ability to multi-task, organize and prioritize. Ability to apply common sense in performing job. Ability to understand and follow basic instructions and guidelines. Ability to travel as needed.
At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW. Pay range: $ 75,0000 depending on experience and skill set Uncapped commission subject to terms and conditions of plan
Benefits overview: https://cdw.benefit-info.com/
Salary ranges may be subject to geographic differentials About us We make technology work so people can do great things. CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, sex, religion, national origin, genetic information, gender, sexual orientation, gender identity, citizenship status, protected veteran status or any other characteristic protected by law. Who we are:
CDW is a leading technology solutions provider to business, government, education and healthcare organizations across the globe.Our fingerprints can be found on technology inworkplacesof more than 250,000companies;from fresh-faced start-ups to international conglomerates. With the breadth of products and services we offer, there is no request too big or too small. What you can expect from us: Culture, coworkers, careers.
CDW is not only the People Who Get IT but the People who get People. Our relationships are fueled by our deep expertise and grounded in the CDW Way. Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together. At CDW, you'll work with people who inspire you. People with positive, success-driven attitudes who you will learn from and forge strong relationships with. Bring your best true self-and your best ideas-to CDW. Because diverse perspectives bring forth better problem solving-and better solutions for our customers on a rapidly evolving technology landscape. Equal Opportunity Employer, including disability and protected veteran status Benefits overview: https://cdw.benefit-info.com/
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CDW
Jan 18, 2025