HVAC and Appliance Repair Technician

The Field Technician III position is part of the Field Technician IV, Field Technician III and Field Technician II Job Family.

This job family has general responsibilities that include regulated and/or non-regulated job duties including:

• Regulated - Perform maintenance, repair, construction and emergency response on gas transmission and distribution systems and provide operational support to install, remove, read and replace gas meters, investigate gas leaks and carbon monoxide calls, complete meter routines and activities such as turn-offs, collections and turn-ons. Perform line locates and leak surveys as required.
• Non-regulated - Diagnose, repair, service and install appliances and HVAC equipment. Perform inspections and preventative maintenance on HVAC equipment.

On call/standby 24 X 7 on a rotating basis. Shift work may be required based on business need.

Promote and sell non-regulated service contracts (Service Choice).

This position is part of a job family (Field Technician III and Field Technician II) experience will be the determining factor.

• Diagnose, repair, service and install appliances and HVAC equipment. Perform inspections and preventative maintenance on HVAC equipment.
• Install, service and routinely change out all sizes of gas metering devices, pressure regulators, relief valves and filters.
• Identify, locate and mark all natural gas mains, service lines, and fuel lines within transmission and distribution system.
• Perform odorant testing, system leak surveys, cathodic protection, annual mandated system inspections, third party contractor audits, and provide proper documented reports.
• Assist with new construction or replacement of natural gas mains and service lines.
• Properly set, adjust, and monitor various pressures used for delivery of natural gas including farm taps and pressure testing of facilities.
• Provide operational support to install, remove, read and replace gas meters.
• Investigate gas leaks and provide emergency response to all types of gas leaks, carbon monoxide calls.
• Locating of gas transmission and distribution systems.

• High School Diploma, HSED, or GED.
• Applicant must have a valid driver's license and meet the company's requirements for driving.

The Field Tech III position requires one year relevant experience, while the Field Technician II requires three years of relevant experience which may include:

• Familiarity with natural gas distribution systems, gas meter maintenance and repair.
• Installation, repair and service of appliances, both gas and electric heating appliances and related equipment for residential and commercial customers.
• Knowledge of mechanical and/or electrical principles.
• Customer relations, customer service and/or sales experience.
• Electronic device operation (computer, Toughpad, etc.).

Select employees in this classification will be required to obtain a commercial driver's license (CDL).

Based on assigned job tasks, select Field Technicians may be required to undergo additional training and medical testing for safety and PPE requirements (e.g. respirator use).