National Account Manager

Joining the team at SC Johnson Professional makes you part of a family company with a deep history in the professional market as a leading manufacturer of skincare, cleaning and hygiene products, and smart technologies. We provide solutions to Healthcare, Clean Industrial, Industrial, Office & Institutional, Hospitality & Travel, and Retail & Entertainment markets.

SC Johnson Professional is a business unit within SC Johnson, a family-owned and led company and leading manufacturer of quality, trusted products since 1886.

This is a remote Sales role that can be located anywhere is the United States.

This role will be known as National Account Manager among colleagues and within the PRO business. Within the broader SCJ organization, the job is graded as a Manager, Sales, Account Management].

Position Summary

The National Account Manager role directly reports to the Director of National Accounts. The position is field based. This role leads the development of comprehensive National Account business plans that enable the execution of the marketing and sales vision within target market segments and target end customers.

Responsibilities include:

This role will also be responsible for an identified group of National Account customers. They will manage and develop trading relationships and achieve considerable business sales growth within identified end-users. They will achieve an in-depth knowledge and understanding of each end-user and their respective market sectors. They will ensure field sales team members are fully trained in all aspects of their respective National Account contracts and assist them to maximize the best opportunities.

They will manage sales of product through an analysis and focus on:

• Customer Management
• Time Management
• Opportunity Management
• Call Management
• Integrity and Compliance
• Personal Development

The expectations of the National Account Director include:

• Develop, resource and execute customer business plans for all target customers
• Grow topline revenue and meet delivered profit targets with assisted customers
• Develop National Account post-sale execution process and measurements
• Develop processes to manage and reduce end-customer churn in National Accounts
• Determine and attend relevant trade and customer shows
• Customer engagements per week on targeted end-customers
• Accurate & complete CRM Updates
• Develop and execute National Account end-customer target business plans based upon quality (segment) and quantity (size)
• Develop and utilize a professional National Account sales process and skills (how)
• Maintain 100% integrity and adherence to company policies. Communication of relevant topics which breed excellence in compliance and enable employees to maximize value.
• Develop, maintain, and review individual development plan a minimum of six times per year
• Develop capability of field sales team member to sell National Account customers
• Participate in 100% of all required capability development programs
• Administrative requirements completed as required
• Targeted calls scheduled appropriately to manage cost effectively

Requirements

• Bachelor's Degree
• Minimum of five years' previous selling experience managing large end user accounts

Additional Skills and Qualifications:

• Experience managing sales relationships in a non-durable selling environment (e.g. PPE, tools, cleaning, hygiene, paper etc.)
• Experience of selling through distribution and selling B2B essential
• Highly competitive and resilient nature with a hunter mentality
• Exceptional customer relationship skills
• Excellent negotiation skills
• Outstanding communication skills
• Ability to think creatively
• Presents a professional and positive image at all times
• Exemplary organizational and time management skills with approx. 20-50% overnight travel

This position is not eligible for domestic or international relocation

Inclusion & Diversity

We believe Inclusion and Diversity is more than a program. We embed inclusive practices in our day-to-day work, the way we relate to our colleagues, collaborate and make decisions.

We value the collective richness of the differences people bring to the organization, including style, personality, thoughts, race, ethnicity, culture, religion, gender, gender identity, sexual orientation, age, and disability - that enables all to bring their full contributions to the organization

Better Together

At SC Johnson, we strive to create a positive, inclusive and unique workplace. We strongly believe SCJ people are able to achieve their best when they can collaborate and work together in person.

Equal Opportunity Employer

The policy of the Company is to ensure equal opportunity for all qualified applicants and employees without regard to race, color, religion, gender, marital status, sexual orientation, national origin, ancestry, age, gender identity, gender expression, disability, citizenship, pregnancy, veteran status, membership in any active or reserve component of the U.S. or state military forces, genetic history or information or any other category protected by law.

Accommodation Requests

If you are an individual with a disability and you need an accommodation or other assistance during the application process, please call our Human Resources department at 262-260-3343 or email your request to SCJHR@scj.com. All qualified applicants are encouraged to apply. Download the EEO is the Law posterfor more information.