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Environmental Services Shift Manager - Mandalay Bay

MGM Resorts International
United States, Nevada, Las Vegas
980 Kelly Johnson Drive (Show on map)
Jan 10, 2025

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As an Environmental Services Shift Manager, you are an essential part of guest experience. Your dedication to provide top-notch experiences for guests will set the stage for the memories that guests can carry with them well past their stay with us. By ensuring efficient daily operations, and fostering a collaborative and efficient work environment, you play a crucial role in elevating the overall guest experience.

THE DAY-TO-DAY:

  • Consistently offer professional, friendly, and engaging service

  • Provide direction and support to staff, and Shift Supervisors to achieve the highest cleanliness standards in the Casino, Public Areas, Offices and other required areas

  • Maintain a high standard of cleanliness by conducting consistent inspections of all public areas, offices, back-of-the-house, and Casino

  • Working knowledge and understanding of scheduling and labor management

  • Consistently demonstrate the ability to effectively manage time and prioritize tasks, demonstrating strong organizational skills, attention to detail, and the capacity to provide effective training, coaching, and leadership

  • Communicate policies and procedures, and ensure compliance

  • Assist with various leadership functions to include hiring, coaching, discipline, training, terminations, ordering and payroll

THE IDEAL CANDIDATE:

  • Must be a minimum of 21 years of age

  • Must currently hold a valid Nevada Driver's License

  • Has a bachelor's degree or equivalent experience (4+ years in hospitality, business management, or leadership)

  • Has prior experience in an EVS leadership role overseeing general cleanliness

  • Has prior experience overseeing, and providing direction to a leadership team

  • Excellent customer service skills and interpersonal skills to effectively communicate

  • Has the ability to multi-task and work well in a fast paced, team-oriented environment

  • Is proficient in the utilization of Hotsos, and Microsoft office

  • Professional appearance and demeanor

  • Bilingual

THE PERKS & BENEFITS:

  • Wellness incentive programs to help you stay healthy physically and mentally

  • Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more

  • Free meals in our employee dining room

  • Free parking on and off-shift

  • Health & Income Protection benefits (for eligible employees)

  • Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=16095

Are you ready to JOIN THE SHOW? Apply today!

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