Director of Revenue Enablement

Job Description

We are looking for an experienced Director of Revenue Enablement to support the WorldPay for Platforms business. In this role you will collaborate with the global go-to-market (GTM) leadership team across Sales, Marketing, Product, Revenue Operations, and Partner Operations on defining and executing our enablement strategy. Your ability to foster strong relationships, align teams, and drive projects to successful completion will be crucial to your success.

The ideal candidate will be a key partner to the CRO of Worldpay for Platforms, managing a wide range of responsibilities to ensure seamless operations, effective communication, and successful execution of organizational initiatives. This role requires an initiative-taking and versatile professional with exceptional organizational skills, strategic thinking, and the ability to handle confidential matters with discretion. This role will be part of the Revenue Operations team which supports all sales and marketing activities.

A successful candidate will take initiative, create strong cross functional relationships, and leverage resources from across the organization to improve sales effectiveness. You do not shy away from rolling up your sleeves and approach each new challenge with a "start-up" mindset through quick iterations and measuring what matters.

You are comfortable interacting cross-functionally at all levels of the organization, from operational functions to customer-facing leaders, and understand how to navigate the broader company. You are a collaborator and are known for your ability to build and create value.

While you thrive in ambiguity, you are highly organized, detail-oriented and are passionate about designing and implementing programs then measuring results and adjusting to drive continuous improvement.

Responsibilities

• Determine sales enablement priorities with cross functional stakeholders
• Serve as the liaison between sales, marketing and product teams to enable sales plays
• Gather and relay feedback to continuously iterate on the enablement strategy
• Partner with the Learning and Development function to identify gaps, develop plans, and execute training
• Curate and maintain sales enablement content, working with marketing to prioritize gaps
• Determine content adoption metrics and define sales enablement best practices
• Ensure our sales teams are equipped with the content/skills needed to successfully position the value of Worldpay's offerings across a variety of industries and buying personas, manage their books of business/territory plan, and execute deal cycles
• Create a structured ramp plans for new hires with clear milestones, performance metrics, and learning checkpoints
• Implement feedback loops to gather input from sales reps and leaders, continuously improving enablement programs
• Build strong relationships with sales leadership to identify global needs/skill gaps and build enablement deliverables and content around them
• Schedule regular check-ins with sales leadership to align priorities and address evolving needs.
• Collaborate with marketing to ensure alignment in messaging, sales strategies, and market conditions
• Create and maintain product documentation, FAQs, and certification materials that align with the latest updates
• Establish metrics to measure the impact of sales enablement programs
• Use performance data to identify knowledge or skill gaps across the sales team and build plans to address needs of individual sellers

Basic Qualifications

• 8 or more years of work experience with a Bachelor's Degree or at least 10 years of work with a focus in sales, sales support, presales, &/or technical product marketing, enablement.
• Strong communication skills and the ability to work collaboratively with a positive can-do attitude

Qualifications

• A strong understanding of the sales environment, including sales content, tools and training
• Experience in sales enablement, revenue-facing roles, sales training, or sales support, and a demonstrated knowledge of best practices, methodologies, and technologies in each of these areas
• Measurable experience with having a positive impact on business outcomes, such as win rate, quota attainment, length of sales cycle, etc.
• Experience in executing change management initiatives with established approaches
• Strong program/project management skills & strong facilitation skills
• Demonstrated ability to effectively navigate and lead others in an ambiguous environment to achieve high levels of performance and deliver sustainable value to the organization by holding yourself and others accountable.
• Strong relationship-management skills and ability to communicate effectively, and collaborate with, senior-to-exec management.
• Strategic, analytical thinker who consistently challenges the status quo and constructively challenges the team to aim for higher ground, change agent
• Process oriented, with a high attention to detail and quality on both internal teamwork and external products brought to market
• Hands-on, entrepreneurial and nimble, while also able to navigate a globally matrixed environment
• Experience building executive level communications and delivering presentations
• Ability to work within a complex and often ambiguous environment, and to influence senior management and other relevant parties

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Worldpay is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here.

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.