BILL ONLY SPECIALIST

Job Summary

Performs daily operations and management of the bill only program. Assists both internal and external customers with bill only requests, replenishment orders and preparing bills to invoice. Assist with the IPS Bill Only Department as needed.

Essential Functions, Duties, and Responsibilities

• Handles data entry of bill onlys including IPS orders.
• Restocks product for bill onlys.
• Prepares approved bill onlys for invoicing.
• Resolves discrepancies on bill onlys.
• Use of SAP for bill only transactions and requirements.
• Contributes and assists with process improvement initiatives
• Assures Bill Only areas are kept in a clean, safe and orderly manner
• Maintains strict confidentiality and adhere to all HIPAA guidelines and regulations
• Performs other related duties as assigned

Educational and Experience Requirements

• High school diploma or equivalent.
• One year customer service experience preferred
• Proficient user of Microsoft Office applications
• Use of SAP preferred but not required
• Must sign a KLS Martin L.P. remote worker policy
• Must maintain a safe working environment

Knowledge, Skills, and Abilities

• Must be flexible, have personal integrity, and the ability to function effectively as a team member.
• Adhere and support KLS Martins quality and safety policies and procedures.
• Ability to retrieve and interpret documentation.
• Able to work in a team setting and independently under minimum supervision
• Strong interpersonal skills with the ability to effectively communicate at all levels internally as well as externally.
• Problem solving & Decision Making / Adaptability & Flexibility
• High level of customer service displaying positive attitude.

Skill Requirements

• Typing/computer keyboard
• Utilize computer software (specified above)
• Retrieve and compile information
• Maintain records/logs
• Verify data and information
• Organize and prioritize information/tasks
• Operate office equipment
• Verbal communication
• Written communication
• Public speaking/group presentations
• Research, analyze and interpret information
• Investigate, evaluate, recommend action

Physical Requirements

• Sitting for extended periods
• Extended periods viewing computer screen
• Reading
• Speaking
• Hear/Listen
• Maintain regular, punctual attendance
• Writing

Hazards

• Normal office environment

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

KLS Martin is a drug-free employer