Training Specialist

At State Department Federal Credit Union (SDFCU), our members are our number one priority. We strive to satisfy their financial needs by offering a variety of products and services at reasonable rates and delivering exceptional experiences while
building lasting relationships.
We are looking for talented people who exhibit passion for helping others and a desire to be a collaborative team member. We are a diverse and inclusive organization that values and respects our team members.

The Training Specialist's role is to improve overall employee effectiveness and performance through the application of individual and group training techniques and programs, consistent with the SDFCU's organizational priorities.

REQUIRED SKILLS AND COMPETENCIES:

1. 1-3 years of training and course development and design.
2. Experience in bank or credit union retail branch delivery and/or call center environment desired.
3. Excellent communication skills, including oral presentation skills, interpersonal skills, and written communication skills.
4. Proficiency in Microsoft Office/Microsoft 365; good working knowledge of Adobe Acrobat, and HTML.
5. Demonstrated skills in research and analysis.
6. Proven ability to think creatively.
7. Ability to work as a member of a team and independently.
8. Ability to meet deadlines.
9. College degree with coursework in English, education, or training preferred.