The Johns Hopkins Bloomberg Center in Washington, D.C. seeks an experienced Media Suite & Events Production Manager to provide leadership and oversight for audio-visual projects in our media suite and event spaces. The ideal candidate will have extensive knowledge of audio-visual design, equipment, integration, operations, and maintenance in a higher education setting. This role involves collaborating with IT/AV leaders and the IT/AV Production Team to execute broadcast-level productions, while developing plans for venue upgrades and evaluating new technology for future production enhancements. The successful candidate will be highly organized, detail-oriented, and have strong communication skills. They will work closely with a proactive team focused on providing excellent customer service to staff, faculty, students, and other clients. Flexibility is essential, as the role requires the ability to work outside normal hours, including evenings and weekends as needed. About the Hopkins Bloomberg Center A bustling hub of collaboration, dialogue and discovery right in the heart of the nation's Capital, the Hopkins Bloomberg Center hosts daily in-person, hybrid and virtual programming from all corners of the John Hopkins University community. The Center frequently partners with prominent domestic and international organizations, as well as government entities and multilateral institutions, to create programming that brings Johns Hopkins policy expertise, research, and data to the forefront of the policymaking conversation in Washington and beyond. Specific Duties & Responsibilities
Media Suite and Event Production Management (75%)
- Manages eight media suite spaces, including four distance learning web conferencing rooms, two audio podcasting rooms, one large video studio and one small video studio.
- Manages production staffing and video/audio systems for HBC event spaces outside of the theater.
- Hires and manages full-time and part-time team members needed for media suite and event space video and audio productions outside of the theater.
- Provides training to IT/AV full-time and part-time staff on the use of production technologies and HBC production workflow in the media suite and event spaces outside the theater.
- Approves event production resources as requested in the 25Live scheduling system based on available staff, room availability and resources.
- Approves Media Suite scheduling based on available staff, room availability and resources.
- Creates and updates a staffing and resources calendar for approved productions in media suite and event spaces outside of the theater.
- Participates in the evaluation of AV vendor proposals for the media suite and event spaces outside of the theater.
- Provides Tier 1 troubleshooting, upgrades and updates for production equipment.
- Acts as point of contact for media suite vendor work and assists in the coordination of secondary services essential to vendor on-site work such as product delivery, security, credentials, vendor work hours of operation, storage requirements, etc.
- Develops on-going vendor relationships with local and regional AV contractors, design teams and project managers.
- Ensures deadlines and all final project specifications are met before project closure.
- Understands AV standards, evolving technologies, and applicable codes.
- Understands general knowledge of AV system design, configuration and scalability.
- Provides metrics and reports for leadership to evaluate the appropriate use of production spaces and staff resources.
- Participates in professional development opportunities, remaining current with industry standards.
- Other duties as assigned.
IT/AV Leadership and Production Team Support (25%)
- Participates in IT/AV leadership and Production Team leadership endeavors.
- Works directly with IT/AV Director and all IT/AV managers, including Video and Audio Production Managers and IT Managers to ensure that consistent customer support, staffing and team management policies and procedures are upheld.
- Properly escalates issues to leadership and works to resolve complex problems.
- Other duties as necessary.
Additional Knowledge, Skills, and Abilities
- Must have working and operational knowledge of all AV equipment commonly used for production support, including consumer and professional electronics. Includes but is not limited to,
- Robust multimedia and post-production computers and servers (Windows and Mac operating systems).
- General knowledge of video and audio studio layout, functionality and crew roles.
- Working Knowledge of devices and technologies for used for professional television & video production, systems and monitoring.
- Broadcast Video Switching Systems.
- Broadcast Video Camera & Shading Systems.
- Broadcast Intercom and Interruptible Foldback (IFB) Devices.
- Digital audio recorders, microphones and mixing consoles.
- Video and audio routing systems (digital and analog).
- Teleprompter systems.
- Video Studio Floor Management.
- Web conferencing systems and software for educational settings.
- Zoom, Panopto and Canvass Support.
- Digital whiteboards.
- Video and web cameras.
- Crestron Touch Panel Systems.
- Livestreaming and broadcasting technologies.
- Demonstrated knowledge of general A/V installation techniques.
- Computer troubleshooting skills and working knowledge of computer networks.
Physical Requirements
- Occasional weekend and evening hours required.
- Lift up to 50 pounds.
- Able to work in a standing and seated position.
- Able to complete work using a ladder for lighting adjustments.
Minimum Qualifications
- Bachelor's Degree or equivalent experience.
- Three years of related experience, with some supervisory or lead experience preferred.
- Additional education may substitute for required experience and additional related experience may substitute for required education, to the extent permitted by the JHU equivalency formula.
Preferred Qualifications
- Minimum of three years related Audio-Visual experience working in an educational environment. More years of experience preferred.
- Three years of experience with Audio-Visual live event support.
- Leadership experience, education or certifications preferred.
Classified Title: Multimedia Supervisor Job Posting Title (Working Title):Media Suite & Events Production Manager Role/Level/Range: ATP/03/PC Starting Salary Range: $53,800 - $94,400 Annually (Commensurate with experience) Employee group: Full Time Schedule: Monday-Friday, 8:30 am - 5:00 pm Exempt Status:Exempt Location:District of Columbia Department name: 555 Penn Personnel area: University Administration
Total Rewards The referenced base salary range represents the low and high end of Johns Hopkins University's salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/. Education and Experience Equivalency Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job. Applicants Completing Studies Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date. Background Checks The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function. Diversity and Inclusion The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion. Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. EEOis the Law https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf Accommodation Information If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit https://accessibility.jhu.edu/. Vaccine Requirements Johns Hopkins University strongly encourages, but no longer requires, at least one dose of the COVID-19 vaccine.The COVID-19 vaccine does not apply to positions located in the State of Florida. We still require all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry.This change does not apply to the School of Medicine (SOM). SOM hires must be fully vaccinated with an FDA COVID-19 vaccination and provide proof of vaccination status. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/. The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly. The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
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