Administrative Support Specialist II

Employee Benefits Corporation
remote work
United States, Wisconsin, Madison
Dec 31, 2024
Position Summary: Employee Benefits Corporation is hiring for an Administrative Support Specialist II. The Administrative Support Specialist II provides administrative and operational support across a variety of departments, ensuring efficient workflows and organizational success. This role assists with key office functions, including the mailroom, provides general administrative assistance to teams and contributes to process improvements while maintaining accuracy, timeliness, and a customer-focused approach. This position operates on a hybrid schedule, requiring 3 days in the office each week at our location in Middleton, WI. While there is flexibility for remote work 2 days a week, there may be times when full-time work in the office is required due to office needs, so this role must be flexible with which days are worked remotely. Responsibilities Include: Provide administrative support to a variety of teams across the organization Enter, audit and maintain various reports Open, sort and distribute daily checks received and assist with opening daily incoming mail Scan, save, route and prepare documents/forms for processing and filing Sort and/or collate COBRA disbursements and other mailings on a regularly scheduled basis Prepare COBRA Daily Certificate of Mailing Anticipate and execute regularly scheduled outgoing mailings or emails batches in the form of statements, reports and letters Monitor, distribute and process assigned tasks in D365, Office Support Help Desk other related support services (Accounting, Operations) Maintain and oversee office equipment and coordinate new orders with Accounting Operations Manager Issue, replace, terminate, and track employee key fobs Provide logistical and administrative support for company events and meetings, to include room set-up, catering, clean-up, etc. Qualifications: Associate's degree in Business Management, Administration or related discipline; may be substituted with two years directly related work experience Three years administrative support experience in a professional office environment Strong attention to detail Positive, professional attitude and strong interpersonal skills Demonstrated effective written and verbal communication skills Strong organizational, problem-solving and time-management skills, with the ability to prioritize tasks effectively Ability to work independently and as part of a team Ability to maintain discretion and confidentiality in all aspects of position Computer proficiency in Windows-based applications along with a demonstrated ability to learn new software programs Intermediate proficiency with Microsoft Word, Excel and Outlook Possession of valid driver's license and access to reliable transportation Preferred Qualifications: Familiarity with CRM systems, in particular Microsoft Dynamics 365. Previous experience working with COBRA and tax advantaged benefit plans Experience with office equipment, such as copiers, fax machines, and printers We offer: A friendly, collaborative team environment A competitive compensation and benefits package that includes employee-ownership Opportunities for personal and professional growth Flexible scheduling to encourage and support a healthy work-life balance More About Us: Employee Benefits Corporation administers a variety of employee benefits, from IRS-approved, tax-advantaged plans to COBRA and state-regulated continuation administration through informative education materials, dedicated reporting, creative plan design and expert customer support. We work with benefit brokers and consultants, employers and HR administrators, and benefit plan participants to offer top-notch workplace benefits and customer service. As a 100% employee-owned company, we are committed to using our experience, knowledge, creativity and technology to ensure our customers' satisfaction with their plans and with our services. ? Employee Benefits Corporation is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Our affirmative action program is available to any applicant or employee upon request. If you need an accommodation as part of the employment process, please contact Human Resources via email at HumanResources@ebcflex.com or via phone at (608) 831-8445.