Lead Housekeeper

Some knowledge of cleaning procedures, ability to follow instructions and to perform medium to heavy physical work; or an equivalent combination of training and experience. Special certification may be required for some of these positions.

A high school diploma or GED and janitorial service experience.
Ability to: follow oral and written instructions; write legibly and deal effectively with the public sector; practice safe handling of cleaning agents with chemicals, cleaning equipment, storage and use of materials; complete tasks in a cooperative manner; work with the staff in maintaining a healthy environment and use good housekeeping techniques.
Ability to provide training to others.

N/A

Assist and act in the absence of the Zone Manager (i.e., issue keys, issue and check completion of job assignments, deliver supplies, check buildings). Perform all duties as assigned to include ensuring buildings/areas are clean, neat, tidy and sanitary (inside and outside). General responsibilities include vacuum, dust, mop, wax and buff floors, clean windows and blinds, move furniture, sanitize restrooms, collect and sort recyclables, and special cleaning projects. Various cleaning tasks include replenish paper supplies and soap in toilets, clean woodwork and baseboards, shift furniture to clean area, make minor repairs and report other repairs (replace light bulbs and fluorescent tubes, etc.), shovel snow from walks and drive as assigned. This position operates motorized cleaning equipment (vacuum cleaners, wet vacs, buffers, scrub machines, etc.) and performs preventive maintenance on cleaning equipment to ensure operable. Position must be skilled to strip wax, buff and care for tile and terrazzo floors. Apply workplace safety techniques (i.e., mix and use chemicals; proper lifting, stooping, pushing and pulling; physically able to assist with setting-up tables and chairs). Work is performed under the supervision of a Zone Manager.

The Physical Plant is responsible for providing services relative to buildings and grounds maintenance, utilities, transportation, trash removal, central receiving, recycling, disposition of surplus property and moving and hauling. In addition, the Physical Plant's expanding responsibilities include providing support services for the instruction and research programs to achieve the University's mission, goals and objectives. Maintain, improve and expand all campus buildings, campus image and educational opportunities for all people. More specifically, the functions involve energy conservation, building renovation/repair, occupational safety and health, landscape design, event planning, vehicle and equipment maintenance/repair, motor pool and housekeeping services to 44 academic buildings, 14 residence halls and seven farm buildings. Moreover, the Housekeeping Department provides housekeeping and custodial services to 44 academic buildings, and supervises housekeeping contractor for 14 residence halls.

Assists and acts in absence of Zone Manager (i.e., issue/collect keys, give out and check job assignments, deliver supplies, inspect buildings).
Cleans the interior and exterior of buildings using the appropriate cleaning solutions.
Operates standard commercial housekeeping machinery and services equipment to keep it functioning properly and efficiently.

Perform DAILY housekeeping tasks:
Sweep, dust mop, or vacuum all floors, damp mop to remove spots and spills.
Spot wash walls to remove graffiti.
Remove scuff and skid marks.
Empty trashcans and ash urns.
Replace burned out light bulbs and fluorescent tubes.
Clean and sanitize restrooms (sinks, mirrors, paper towel and soap dispensers, glass surfaces).
Polish stainless steel surfaces and water fountains.
Check and restock paper products and dispensers; especially before leaving at end of the day.
Sweep stairs and landings and dust railings.
Clean 15 feet outward around building entrance ways (to include snow removal and salt application).

WORK REQUESTS:
Collect and/or fill out work request for any repairs that need to be handled in the building and turn in to supervisor/facilities operations.

RECYCLE:
Inspect trash for recyclables.
Sort and place in appropriate containers, avoiding contamination.
Take to designated location inside/outside of building for pickup by sanitation truck operator.

Perform WEEKLY Housekeeping tasks:
Clean janitor's closet and equipment.
Dust vents and venetian blinds.
Dust all office areas, conference rooms, to include file cabinets, desks, tables, and bookcases.
Clean tables, chairs and dust upholstered furniture, including underneath pillows and cushions.
Dust window sills to the screens; all fixtures to include moldings, picture frames and other wall hangings.
Check inventory level and order supplies as needed through the Zone Manager.

Perform PROJECT WORK scheduled by supervisor:
Strip, wax and buff floors.
Shampoo carpet.
Wash venetian blinds, windows and light fixtures
Clean tile and grout in restrooms.
Remove graffiti from all surfaces.
Work special events, overtime, and in other buildings as requested.
Perform other duties as assigned.

Assist Zone Manager in making sure that tasks are completed and work orders are closed in a timely manner.
Anticipates customer needs, and addresses and resolves promptly and respectfully.
Represents the work area when needed to customers on matters of concern.
Selects an appropriate person or written source to consult to get a workable answer that can allow for progress in accomplishing the job.

Develops and maintains effective working relationships within Housekeeping and other units within the department when problem solving.
Assist Zone Manager in delegating tasks to the team.

Assist others in proper chemical and equipment usage.
Assist the Zone Manager in providing training as needed.
Recognizes and follows label directions to properly mix and apply cleaning chemicals.
Attends safety meetings.
Wears proper personal protective equipment.
Practices safe operating procedures with equipment and chemicals around people.

You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application. Applicants seeking Veteran's Preference must attach a DD 214 form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting. Final candidates are subject to criminal and sex offender background checks. North Carolina A&T State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. North Carolina A&T State University is an Equal Opportunity and Affirmative Action Employer. No one who applies or seeks employment will be denied admission to or employment at North Carolina A&T State University on the basis of race, religion, color, national origin, sex, age, disabling condition, veteran status, political affiliation, genetic information or sexual orientation and sexual identity.

Employee Benefits available to NC A & T permanent employees include the following and more: