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Health Benefits Navigator Intern

International Rescue Committee
United States, New York, New York
122 East 42nd Street (Show on map)
Feb 21, 2025
The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

RESPONSIBILITIES:

  • In coordination with Healthcare Benefit Navigators, support screening and enrollment
    activities for benefit programs such as Medicaid, NYC Care, SNAP, WIC, FairFares,
    Child Care Vouchers, IDNYC, etc.; accompanying clients to related public benefits
    appointments as needed for support
  • Sort and review public benefits related mail; contacting clients to share relevant
    updates
  • Assist in scheduling client medical and dental appointments as needed
  • In collaboration with the Healthcare Benefits Navigators and other team members,
    develop relevant educational materials to support client access, knowledge and
    navigation of public benefits systems; delivery of workshops to clients as needed
  • Collaborate with other Health & Wellness Department interns on the
    development/updating of a Community Resources Guide through desk review and
    outreach activities
  • Keep thorough and accurate case file documentation in Program folders and related
    excel spreadsheets
  • Keep all digital files up to date and create new digital client files as needed
  • Communicate client concerns and potential challenges to Healthcare Benefits
    Navigators/Health & Wellness Department Manager


LEARNING OBJECTIVES:

  • Gain experience with the U.S refugee resettlement process and services available to
    clients specifically in/ around New York City.
  • Gain experience in identifying clients' needs to appropriately coordinate medical care
    and connect them to necessary supportive services within the community.
  • Gain experience with conducting wellness assessments 6 months and 12 months after
  • ICM enrollment and keeping thorough and accurate case file documentation of all
    direct services provided to clients.
    Develop skills in creation and delivery of workshops addressing client housing,
    employment and resource benefits navigation

Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.

Standard of Professional Conduct:The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way - our Code of Conduct. These are Integrity, Service, Accountability, and Equality.
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