CALL CENTER SPECIALIST

Millwood Hospital is a 134-bed mental health facility that provides inpatient and outpatient mental health and chemical dependency treatment. Millwood's caring, and multidisciplinary staff has successfully provided inpatient and outpatient mental health and chemical dependency care to children, adolescents, adults, and senior adults since 1971. Millwood Hospital is located in Arlington, TX in the heart of the city. It is 5 minutes away from AT&T Stadium home of the Dallas Cowboys. The hospital is less than 35 minutes from DFW International Airport. Millwood Hospital is a Joint Commission accredited hospital with a solid reputation in the community and is part of one of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc.

Who we are:

Universal Health Services, Inc. has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $11.6 billion in 2020. In 2021, UHS was again recognized as one of the World's Most Admired Companies by Fortune; in 2020, ranked #281 on the Fortune 500; and listed #330 in Forbes ranking of U.S.' Largest Public Companies. Headquartered in King of Prussia, PA, UHS has 89,000 employees and through its subsidiaries operates 26 acute care hospitals, 334 behavioral health facilities, 39 outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 38 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom.

Visit us online at: https://millwoodhospital.com/

Call Specialist:

The Call Specialist is responsible for providing telephone information and triage, performing routine duties and selected non-professional services under the direct supervision of the Information & Referral Director. Schedules and performs basic behavioral health and chemical dependency assessments. The Call Specialist should be knowledgeable of a wide range of disorders; cognitive, emotional, developmental, social and behavioral. Performs crisis intervention.

Notice:

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best-in-class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449

EEO Statement:

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success.

High School Diploma required. Associate Degree in Business Administration preferred; or an equivalent combination of education and experience.

One (1) year experience on a multi-line telephone switchboard, preferably in a heath care environment and any combination of education, training, or experience in a hospital environment.

May be required to work occasional overtime and flexible hours.

To encourage pay transparency, promote pay equity, and proactively address regulations, UHS and all our subsidiaries will comply with all applicable state or local laws or regulations which require employers to provide wage or salary range information to job applicants and employees. A posted salary range applies to the current job posting. Salary offers may be based on key factors such as education and related experience.