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Job Details
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Requisition #:
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3555
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Location:
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Johns Hopkins Intrastaff,
Baltimore,
MD 21201
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Category:
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Clerical and Administrative Support
Are you ready to play a crucial role in healthcare at one of the world's leading medical institutions? Johns Hopkins Intrastaff is now urgently hiring for a highly skilled Medical Office Coordinator.Johns Hopkins Intrastaff is the internal staffing agency for the Johns Hopkins Health System and partner hospitals, providing temporary support to a variety of the Johns Hopkins locations. Why Choose Johns Hopkins Intrastaff? At Johns Hopkins Intrastaff, you're not just an employee - you're an integral part of a renowned healthcare system. Unlike traditional staffing agencies, we offer you the unique advantage of being both a temporary employee and a valued member of our prestigious organization. Position Overview:
The Medical Office Assistant in the managed care practice ensures the smooth flow of patients through the office, efficiently handles incoming and outgoing phone calls, and coordinates patient appointments and correspondence. They provide friendly, courteous assistance to every customer, ensuring a positive and professional experience at JHCP.
Location:
Schedule:
- Monday- Friday 8:30AM - 5:00 PM.
Pay Rate:
What We Offer:
- Impactive Work: You will have a positive impact on making a difference in a patient's life.
- World-Class Environment: Work alongside some of the best healthcare professionals, including top nurses, physicians, and allied health experts.
- Cutting-Edge Innovation: Gain exposure to state-of-the-art technology and participate in groundbreaking medical research that shapes the future of healthcare.
- Benefit: Medical, Dental, Vision, 401K, Access to Johns Hopkins Credit Union and more.
If you're passionate about healthcare, thrive in a diverse team environment, and are eager to make a difference, Johns Hopkins Intrastaff is the place for you. Join us in delivering exceptional care and advancing medical science. Apply now and be a part of something extraordinary at Johns Hopkins Intrastaff! Requirements
Greets patient promptly upon arrival to practice. Accurately collects and documents time-of-service payments. Verifies/collects: demographics, emergency contact information, and insurance information. Correctly registers patients in system, including registration paperwork. - Demonstrated proficiency in the following MOA competencies to include but not limited to: patient registration, appointments, scheduling, arrival appointments, EMR phone notes, EMR Rx refills, EMR orders, flags, care alerts, pop-ups and indexing documents within EMR.
- Demonstrated interpersonal, written and verbal communication skills are required in order to serve a diverse customer base.
- Must operate standard office machines and equipment such as calculators, typewriters, word processing, photocopiers, PC, general office and communications equipment.
- Makes appropriate decisions, using available resources, to achieve positive outcomes for patients, visitors, and staff in balance with sound business practice.
- Basic problem solving and decision making skills required.
- Completes mandatory MIS training to include, PID, Pre-verification, Check-in, Appointment Entry, E-mail, Insurance proficiency, cash collection and all additional and/or revised required courses. established by the MIS training department.
- Schedules, reschedules and cancels patient appointments and procedures within the department.
- Assigns and reassigns Primary Care Provider according to JHCP policy and procedures.
- Collects and verifies the registration data at each encounter.
- Performs down-time procedures and take necessary actions. (i.e. manual registration).
Qualifications
- High school diploma or GED equivalent.
- Two years' work experienced preferred.
- A working knowledge of computers, medical terminology and insurance.
- Knowledge regarding Electronic Medical Records (EMR) preferred.
Johns HopkinsHealth Systemand its affiliatesare an Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
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