Bilingual Customer Service Representative

• Provide excellent customer service to internal and external clients by answering questions, offering information, and delivering services to meet customer expectations.
• Assist with appointment scheduling, WIC voucher printing, and maintaining caseloads, inventory, and office supplies.
• Handle complex customer service issues, researching policies, procedures, and regulations to resolve concerns.
• Interpret as needed and communicate clearly in both English and Spanish to ensure accurate information delivery.

• High school diploma or GED, with at least 90 college credit hours from an accredited institution.
• At least 6 months of experience in a customer service role.
• Written and verbal fluency in both English and Spanish.
• Strong work ethic, reliability, and eagerness to learn.

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Advantage Resourcing is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Advantage Resourcing is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.