Housekeeping Houseperson

Immerse yourself in old and new Nashville at Loews Vanderbilt Hotel - your stage for exploring the vibrant city we call home. Located minutes away from some of the citys most renowned attractions, Nashville is never short on things to see and do. Welcome to our kind of Southern Hospitality.

Loews Nashville Hotel at Vanderbilt Plaza is proud to announce we've been named to the 2024 TopWorkplaces list! If you're looking for a work environment that is genuinely Nashville, and soulfully inspired the Loews Nashville Hotel at Vanderbilt Plaza on West End is the perfect place for you! Join our family of team members to be a part of a dynamic work culture and enjoy these amazing at work perks:

• Competitive wages

• Paid vacation after 6 months of employment

• Paid sick time and holiday pay

• Health & well-being benefits after 60 days of employment

• 401(k) with employer matching

• Free onsite parking and discounted bus passes

• Complimentary meals

• Discounted hotel stays

• Career development programs and tuition reimbursement

• Community volunteer opportunities

Essential Functions and Responsibilities

• Reports to work as scheduled, in proper uniform, in accordance with the companys personal appearance standards

• Consistently maintains a friendly positive attitude that ensures positive guest experience and giving recognition to returning guests.

• Follow and adhere to all policies and procedures as set forth by the Housekeeping Department

• Follows proper etiquette when communicating over the radio

• Respond, follow and close HotSOS and other requests when assigned to them by the proper usage of radio

• Responsible for helping room attendants by emptying trash and soiled linen from housekeeping carts

• Help maintain the following areas at all times: public rest rooms, hotel lobby levels, ashtrays , elevators and tracks, ice machine areas, stairwells, building entrance and hallways

• Handle guests with excellent guest relations skills

• Clean back-of-the-house windows as needed

• Vacuum guest hallways daily

• Use proper chemicals when cleaning as described by the departments procedures

• Attend all departmental meetings as scheduled

• Perform all duties in a timely and efficient manner

• Maintain linen closets clean, stock and organize

• Bring trash to compactor at the end of the day

• Responsible for washing guest room glassware and delivered to linen closets

• Responsible for bringing dirty glassware to housekeeping at the end of the shift

• Perform all other duties as directed by management that are consistent with the policies and procedures of the company

• Notifies immediate supervisors promptly and fully of all problems or unusual matters of significance

• Is polite, friendly, and helpful to the guests, management, and fellow team members

• Attends all appropriate hotel meetings and training sessions

• Maintains cleanliness and excellent condition of equipment, and work area

• Executes emergency procedures in accordance with hotel standards

• Complies with safety regulations and procedures

• Complies with hotel policies and rules

• Recycles whenever possible

• Remains current with hotel information and changes

Supportive Functions and Responsibilities

• Promotes and applies teamwork skills at all times

• Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance

• Complies with hotel uniform and grooming standards

Qualifications

• Previous experience an asset

• Able to work as part of a dynamic quality-driven team

• Basic English language skills

• Requires extensive standing, walking, lifting and bending

• Able to push, stand, stoop, bend, and lift items weighing up to 150 pounds repetitively during entire shift

• Able to work a flexible schedule, including weekends and holidays

• Must be customer-service orientated and have excellent hospitality skills