Medical Office Assistant II

Department: Family Medicine
Status: Full-time, 40-hours per week
Schedule: Monday-Friday, 7:30am-6:00pm availability (would only work an 8-hour shift)

Job Summary:

MedStar Health is looking for a Medical Office Assistant II to join our team at MedStar Washington Hospital Center!

As a Medical Office Assistant, you will provide a variety of moderately complex medical office support/clerical/secretarial functions for one or more medical, professional, or research staff. This position is represented by the Service Employees International Union (SEIU).

Join one of the largest healthcare systems in the Baltimore-Washington metro region, also recognized as one of the "Healthiest Maryland Businesses". Apply today and learn how MedStar Health can be your next great career move!

Primary Duties:

• Receives and screens telephone callers and visitors to the office. Responds to various inquiries, referring them of a technical nature to an appropriate staff member. Takes and forwards messages.

• Schedules patients' appointments and assists in the scheduling of the patients' appointments with other medical offices. Coordinates physician(s)' calendar, including patient appointments, surgeries, meetings, etc.

• Transcribes dictation including patient narrative and/or discharge summaries, general correspondence, and memoranda. Types letters, requisitions, reports, etc. from handwritten copy and/or notes.

• Completes preliminary registration for new patients and updates information on existing patients (inpatients and/or outpatients); obtains necessary recertification/verification/ referrals, signatures, copies of insurance cards, etc. May coordinate pre-admission testing. Enters physician charges into billing system, ensuring appropriate insurance coverage, and providing Patient Billing Services with appropriate referrals, authorizations, and operative reports.

• Accepts co-payments; may deposit payments or forward them to appropriate personnel. May prepare exam room(s) between patients, based on procedure, and may assist physician in exam/procedure. Maintains office supplies and may assist in maintaining medical supply inventory for the department.

Qualifications:

• High School Diploma or GED.

• 1-3 years' experience as a secretary, preferably in a doctor's office or medical environment.