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Observation Monitoring Technician

Lehigh Valley Health Network
United States, Pennsylvania, Allentown
Nov 18, 2024

Join a team that delivers excellence.

Lehigh Valley Health Network (LVHN) is home to nearly 23,000 colleagues who make up our talented, vibrant and diverse workforce.

Join our team and experience firsthand what it's like to be part of a health care organization that's nationally recognized, forward-thinking and offers plenty of opportunity to do great work.

Imagine a career at one of the nation's most advanced health networks.

Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work.

LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day.

Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.


Summary

Maintains close observation of the video monitored patients at a central monitoring station. Provides continuous surveillance of assigned patients through a camera monitoring system or constant roving to observe the video monitored patients on the patient care unit. Observes, interprets risky patient behaviors, communicates with the patients care team members, and documents in the patients electronic medial record in regular intervals. Oversees patient/staff communications to maintain a safe and therapeutic environment.

Job Duties

  • Admits subjects to the monitoring system; selects proper profiles, protocols, and identification formats.
  • Sets up, checks for signature on the Consent to Treat form, conducts quality control checks, and takes care of equipment care and cleaning.
  • Observes video of patients (in real-time) and calls appropriate authorities if an issue arises with a patient that requires immediate staff response.
  • Informs the primary nurse of any changes in behavior as well as any life threatening actions.
  • Maintains records of each patient's behavior, patient response to redirection, and frequency of redirection.
  • Prepares a list of staff contact names and phone numbers and pre-programs phone numbers for direct dial access.
  • Obtains patient report from RN patient information.

Minimum Qualifications
  • High School Diploma/GED
  • 1 year Technology-related experience.
  • Ability to work with multiple interruptions and adapt to changing priorities.
  • Ability to understand and use basic medical terminology.
  • American Heart Association Basic Life Support - State of Pennsylvania within 30 Days

Preferred Qualifications
  • Successful completion of Technical Partner or Patient Observation Assistant training/orientation. and
  • Successful completion of Crisis Management Course.

Physical Demands

Lift and carry 40-50 lbs. Examples: Push/pull patients on bed, stretcher (requires 29 lbs. push force), lateral transfers up to 50 lbs. of the patient's weight. Frequent to continuous standing/walking. Patient transporters can walk 8-10 miles per shift. *Patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.

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Lehigh Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes.

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