Data Center Engineer, Data Center Services

University of Texas Southwestern Medical Center
parental leave, paid time off, paid holidays, tuition reimbursement
United States, Texas, Dallas
5323 Harry Hines Boulevard (Show on map)
Nov 17, 2024
WHY UT SOUTHWESTERN? With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career! JOB SUMMARY Works under general direction to perform systems administration duties on large-scale computer systems in a data center environment. A data center engineer's main responsibility is to ensure continuous systems and facility uptime. Knowledge of data center infrastructure (DCIM) applications and systems management. Understanding of design, configuration, and implementation related to data center network, information systems, and DC operations. This position is 100% on site. BENEFITS UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include: PPO medical plan, available day one at no cost for full-time employee-only coverage 100% coverage for preventive healthcare-no copay Paid Time Off, available day one Retirement Programs through the Teacher Retirement System of Texas (TRS) Paid Parental Leave Benefit Wellness programs Tuition Reimbursement Public Service Loan Forgiveness (PSLF) Qualified Employer Learn more about these and other UTSW employee benefits! EXPERIENCE AND EDUCATION Required Education Bachelor's Degree In a technical field or equivalent with relevant and progressive work Experience 5 years Of job-related experience and 3 years Of experience in a support position or role in an information systems environment JOB DUTIES Analyzes and remediates problems involving operating systems, database systems, applications, and other technologies. Troubleshoots system components and recommends improvements in support of an efficient, highly available data center operation. Designs and implements data system components under the direction of Managers and other levels of Systems Engineers. Works to identify and propose innovative and creative solutions that enhance or increase the efficiency of the services provided by Information Resources to the campus community. Develops and reviews specifications for data system components and services. Assists in the development of test plans and documentation of recovery procedures. Assists with the development of guidelines related to the design, implementation, and monitoring of information technology systems at a data center and other application systems. Assists with the development of guidelines related to the design, implementation, and monitoring of information technology systems at a data center and other application systems. Familiar with a variety of IT hardware, such as servers, cables, power systems, and cooling equipment needed to maintain the physical safety of an IT facility. Perform quality assurance tests and troubleshoot hardware issues. Troubleshoots system components and recommends improvements in support of an efficient, highly available center operation. Managing internal projects. Develop and maintain data center service offerings and establish corresponding SLAs. Leads communication efforts for large-scale projects and initiatives. Contributes to architecture review boards and discussions regarding solution architecture. Mentoring Data Center Technicians. Liaison between IT teams & Data Center. Provide Data center reporting and analytics. Performs other duties as assigned. SECURITY AND EEO STATEMENT Security This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information. EEO Statement UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status. Benefits UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include: PPO medical plan, available day one at no cost for full-time employee-only coverage 100% coverage for preventive healthcare - no copay Paid Time Off, available day one Retirement Programs through the Teacher Retirement System of Texas (TRS) Paid Parental Leave Benefit Wellness programs Tuition Reimbursement Public Service Loan Forgiveness (PSLF) Qualified Employer Learn more about these and other UTSW employee benefits!